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When I try to open a Word or Excel document I get a message saying "file not available." I can create a new document and then save it, but can't open it up again. Everything was working fine yesterday.

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Some things to try. XP service pack 3 came out and it and some OS patches could cause conflicts with older Anti-Virus programs. Below is a link to Microsoft's KB

http://support.microsoft.com/kb/835404/

So try sending a newly created office file to another PC to see if it can open up on it.

In Word/Excel under the help menu there is a detect/repair option.

Try disabling your AV program to see what happens.

Posted on Jul 12, 2008

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Posted on Jan 02, 2017

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