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Speakers disabled i have an acer extensa 5220 orignaly with vista basic but it was heavy (vista)and slowing the use of the laptop so i opted for windowsXP pro it is very good but i have problem to get sound since i have to use an usb headset to hear music or what ever and i wish you help me get back the use of the speakers wish are disabled with the vista (vista is just disabled not erased) thanx in advance

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  • allal abbas Jul 12, 2008

    i did what you told me but it didnt work and when i unplag the usb headset i can do anythink cause the window of the seting of sound from the control panel become just like blank and can t use it

  • allal abbas Jul 12, 2008

    i think it is better for me to leave the things as they are for now until i find someone who is better than me to communicate with you cause i am a novice and i ll make a mess here and sorry about the rating :) hope to find you next time when possible thanx lot for your help



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On your keyboard is a Fn key. It has a unique color lettering the Fn. You will also have three speaker keys with the same color lettering an icon, usually its page up and page down keys to raise and lower volume. The you will have a key with a speaker and a speaker with a line through it. This is the mute key. You toggle speaker mute by pressing and holding the Fn key and then tapping the mute key.

Then you also go to Control Panel and then Sound. Once in the sound properties you want to tell the system your primary sound device are the built in speakers and not the USB Speakers. You will also see other pages. Peruse these and see that your speakers don't have mute checked.

Ask any other questions using the comment box below.


Posted on Jul 12, 2008

  • Glenn Rogers
    Glenn Rogers Jul 12, 2008

    Don't you have software for your USB headset? And, do you have the XP version of this software?

    If you don't have it and need it I can get the links for you.

    We see alot of people on Fixya who have USB headsets and everyone has exactly the same problem you have.

    The software for your speakers has to be installed correctly and be for XP not Vista. Basically you install the software without the USB head set attached. During the install process the software tells you when to insert the USB cable. Otherwise the installation won't work correctly. So, we may need to start from scratch with your issue. That is to uninstall your software, run a regsitry cleaner which is free from this location:
    scroll down a bit and click on the link to download this great program. You run this program when ever you've installed or uninstalled a program or piece of hardware.

    Once your registry is clean you would reboot the machine, install your software, attach the USB headset when told to do so or after the installation is complete. Then, you should be able to switch between headset and speakers.

    I would appreciate your changing the rating to Helpful, as I'm not and never give a one shot answer. I'm with you until we get this solved for you. I can even bring in another expert when they come online. We don't get paid for doing this its all for free and ratings mean a lot to us who do this. We are motivated to get you fixed, that's whey the site is called FixYa not TryYa. Anyway, thanks for the consideration and we can get you going if you want to stick through this.




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