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I have everything connected but it will not connect to the internet.

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  • loveyou Jul 13, 2008

    I have all the connection correct. The model is an DSL motorola. I have an windows xp computer. My router is an netgear. I contact netgear and they told me to down the lates firmware version in which i was unable to download it. All the light are on the router except the internet light. I am unable to connect to the internet to be able to work on my lab top. My IP address is 192.168.1.254. The router has Mac registation on the back. When I first install my router 5 months ago i didnot have a problem, i followed the installation wizard and was able to connect. I dont know why i have to download a firmware version now. I am stuck with a wireless router and can't connect. Please help.

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Hi loveyou,

Can you provide some details about your setup? like the name of your ISP? if it's cable or dsl? brand/model or your modem and or router, and operating system of your computer (windows XP, vista, MAC)

you may want to start to check if you have properly connected your devices (cable used, port). If the connections are ok, check the LED lights and settings on your modem, router and computer (if you need to setup PPPoE on your router or computer if on DSL or do MAC registration or cloning for cable service.

Posted on Jul 12, 2008

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