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see let me tell you that windows 7 makes a computer very slow and may be your lapp's configuration supports windows 7 but could not process the datas.it seems to be a load on the lappy.still you can get the sound,by installing the lappy's motherboard disc where you will get the audio and video drivers.actually windows 7 does not need any audio or video drivers but windows 7 has the upgraded drivers which is not suitable for the lappy.so you need to install your own drivers which are compatible.
When you get there Then scroll down and Then where you see "Operating System", select your operating system (ex: XP, Vista, or Windows 7). It will then show all the drivers for your operating system...scroll down until you see the Audio Driver driver software Conexant CX20468-31 AC97 Audio Driver and then download and reinstall it. Hopefully this will help...good luck.
Right click on my computer and go manage.Then click on device manager in left pane. Now you will see all the available components on right side. Check whether any yellow mark is near Sound,Audio and game controllers.If any yellow mark is there, that means driver is not installed.so you need to install driver. if there is no mark, go to control panel(start->Settings->control panel) and click on Sound and Audio devvices and keep the volume bar on middle. also make use Mute option in not checked. still you are not geting sound then issue with your sound card
check device manager if audio drivers installed
if you see a yellow ? or !
at the audio device then reinstall the correct drivers
check your pc , or laptops manufacturere website to download