Question about Canon Pixma MP500 All-In-One InkJet Printer

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Paper jam in rear

Can't get to the jam.  barely visible.  not enough to grab onto.  no accessible at all through front.  if i could take the rear access door off, i might could get to it.

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Turn the printer upside down and open the door underneath the printer to release the jammed page.  Make sure you remove the bottom feed tray to give access to the spring-loaded blue access door. 

Posted on Jul 13, 2008

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Code error 5100


  • 1.
  • Press down and hold the "On/Off" button, which is located on the printer's operator panel, for one second. Wait 15 seconds and then tap the button again. Attempt to print or scan a document.
  • 2 Check the paper feed tray on the front end of the Canon MX700 to see if there is any paper visibly stuck inside the printer. Open the printer cover by gripping the front edge of the printer and lifting upwards.
  • 3 Grab the edge of the jammed paper and gently pull towards you to remove the paper from the paper feeder. Unplug the Canon's power cable and USB cable, and then turn the printer around.
  • 4 Pull off the rear plastic cover tab and check if there is any visible paper jam. Grab the edge of the paper and gently pull toward you until the paper is removed.
  • 5 Push the rear plastic cover tab back into place, and reconnect the power cable and USB cable. Attempt to print or scan another document to see if the error is resolved.
  • 6 Lift open the printer's cover again and wait for the ink carriage to slide into view. Press the "Push" button on the front of the first ink tank. Pull the tank out and then push it back into place to ensure it is properly seated.
  • 7 Repeat the process with the other three ink tanks, and then close the printer's cover. Power the printer off and then back on again.

May 20, 2011 | Canon Printers & Copiers

Tip

Paper Jam Error on HP Printer




Paper Jam is the most common issue in all the HP Printers ( Officjet, Photosmart, Deskjet Printers )

What Causes a Paper Jam ?

  • Paper thickness.
  • Room temperature OR due to Dust in atmosphere or the room.
  • Paper pulled out in a hurry and paper pieces stuck in Rollers or Carriage
  • Could be Hardware Failure
NEVER PULL THE PAPER STUCK IN THE PRINTER FROM FRONT SIDE OF THE PRINTER ( unless the paper is 3/4th visible in front view if you open the printer front panel door )

Follow the instructions below to resolve Paper Jam issue.
  1. Turn off the printer.
  2. Open the rear access door ( or duplexer )
  3. Check for any bits of paper stuck, if so, remove them.
  4. Open the front access door where you see the cartridges.
  5. Check for any paper pieces, if so, remove them.
  6. Take a lint free cloth. Little bit Damp ( use water )
  7. Clean the Rear rollers pushing it upwards and close the door.
  8. Close the front access door.
  9. Connect the power cord and power on the printer.
  10. It should be ready to print/copy/scan/fax.
To clean the duplexer ( 2 - sided printing device ) remove the duplexer and clean the rollers you find inside.

If the above steps do not solve your problem, you printer needs repair. Contact HP. ( 1-800-474-6836 )


If the printer is In-Warranty please contact HP for replacement. HP may charge for repair for Out of Warranty printer.

Find the Video below for paper jam cleaning

..
Regards,
Ron

Your rating will help us improve the service we provide

on May 20, 2011 | Printers & Copiers

2 Answers

Paper is jammed in my HP Photosmart C3180 All-in-One. Can't figure out how to open machine to remove paper.


Follow these steps to clear the jam from the product. Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray.
CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Remove any loose paper Do not pull jammed paper c01954290.gif c01961869.gif Step two: Clear the jam from the rear of the All-in-One Follow these steps to clear the paper jam from the rear of the product.
CAUTION: Never pull jammed paper from the front of the product. Pulling paper from inside the front cover can cause mechanical damage to the product. Always access and clear paper jams through the rear access door.
  1. With the product powered on, disconnect the power cord, USB cable, and Ethernet cable from the rear of the product.
  2. Press in the tab on the rear access door to release the door. Pull the door away from the product to remove it. Figure 1: Remove the rear access doorc00703963.gif
  3. To avoid tearing jammed paper, gently grab both edges of the jammed paper, and then pull with even pressure to remove.
  4. Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product.
    CAUTION: Make sure to remove any bits of torn paper from the rollers inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure 2: Check the product for bits of torn paperc01979299.gif
  5. While you have the rear access door removed, check the rollers with your fingers. Rollers should roll freely and feel springy. If rollers are missing or do not turn freely, buy a replacement rear access door. Click here to order a replacement part from HP .
  6. Reattach the rear access door. Gently push the door toward the product until it snaps into place.
Step three: Clear the jam from the front of the All-in-One
CAUTION: Carefully remove bits of torn or jammed paper from the front of the product. If you pull too hard on jammed paper, you might damage the print mechanism.
  1. Make sure that you disconnect the power cord from the rear of the product.
  2. Open the cartridge access door. Figure 3: Open the cartridge doorc00372271.gif
  3. Gently pull out any jammed bits or torn pieces of paper from the rollers inside the product.
    CAUTION: If the paper tears when you remove it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If pieces of paper remain in the product, more paper jams might occur.
  4. Close the cartridge access door.
  5. Reconnect the power cord to the rear of the product.
  6. Press the Power button (c01602202.gif ) to turn on the product.

Mar 13, 2011 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

When the cartridges move to the right there is a hang up of some sort and then error 5100 comes up


Error code 5100 describes a physical problem either with a paper jam or an incorrectly seated ink ink.
  • 1

    Check the paper feed tray on the front end of the printer to see if there is any paper visibly stuck inside the printer.

  • 2

    Grab the edge of the jammed paper and gently pull towards you to remove the paper from the paper feeder. Unplug the Canon's power cable and USB cable, and then turn the printer around.

  • 3

    Pull off the rear plastic cover tab and check if there is any visible paper jam. Grab the edge of the paper and gently pull toward you until the paper is removed.

  • 4

    Push the rear plastic cover tab back into place, and reconnect the power cable and USB cable. Attempt to print or scan another document to see if the error is resolved.

  • 5

    Lift open the printer's cover again and wait for the ink carriage to slide into view. Press the "Push" button on the front of the first ink tank. Pull the tank out and then push it back into place to ensure it is properly seated.

  • 6

    Repeat the process with the other ink tanks, and then close the printer's cover. Power the printer off and then back on again.

  • Feb 01, 2011 | Canon PIXMA MX310 All-In-One Printer

    1 Answer

    How to fix error code 5100 for canon ip6320D. it appearing while head cleaning.


    This is either due to a physical error caused by a paper jam, or incorrectly seated ink. To fix:
    Press down and hold the "On/Off" button, which is located on the printer's operator panel, for one second. Wait 15 seconds and then tap the button again. Attempt to print or scan a document.
    Check the paper feed tray on the front end of the Canon MX700 to see if there is any paper visibly stuck inside the printer. Open the printer cover by gripping the front edge of the printer and lifting upwards.
    Grab the edge of the jammed paper and gently pull towards you to remove the paper from the paper feeder. Unplug the Canon's power cable and USB cable, and then turn the printer around.
    Pull off the rear plastic cover tab and check if there is any visible paper jam. Grab the edge of the paper and gently pull toward you until the paper is removed.
    Push the rear plastic cover tab back into place, and reconnect the power cable and USB cable. Attempt to print or scan another document to see if the error is resolved.
    Lift open the printer's cover again and wait for the ink carriage to slide into view. Press the "Push" button on the front of the first ink tank. Pull the tank out and then push it back into place to ensure it is properly seated.
    Repeat the process with the other three ink tanks, and then close the printer's cover. Power the printer off and then back on again.

    Jan 21, 2011 | Canon Printers & Copiers

    2 Answers

    Message says no paper in front tray. Paper is where I've always put it in back. Won't print.


    go print -> properties -> page setup -> print options -> tick Disable the paper source setting of the application software -> hit ok and go back to "main" -> select the paper source that you want and hit ok ok and print

    Nov 20, 2010 | Canon PIXMA MX700 All-In-One InkJet...

    1 Answer

    I received error code 5100.


  • Press down and hold the "On/Off" button, which is located on the printer's operator panel, for one second. Wait 15 seconds and then tap the button again. Attempt to print or scan a document.

  • Check the paper feed tray on the front end of the Canon to see if there is any paper visibly stuck inside the printer. Open the printer cover by gripping the front edge of the printer and lifting upwards.

  • Grab the edge of the jammed paper and gently pull towards you to remove the paper from the paper feeder. Unplug the Canon's power cable and USB cable, and then turn the printer around.

  • Pull off the rear plastic cover tab and check if there is any visible paper jam. Grab the edge of the paper and gently pull toward you until the paper is removed.

  • Push the rear plastic cover tab back into place, and reconnect the power cable and USB cable. Attempt to print or scan another document to see if the error is resolved.

  • Lift open the printer's cover again and wait for the ink carriage to slide into view. Press the "Push" button on the front of the first ink tank. Pull the tank out and then push it back into place to ensure it is properly seated

  • Repeat the process with the other three ink tanks, and then close the printer's cover. Power the printer off and then back on again


  • Oct 11, 2010 | Canon Printers & Copiers

    3 Answers

    Says there is a paper jam but there isnt - have looked and looked - can I overide it?


    Possible problems:
    - Tiny paper or something is stuck in your printer.
    - Your printer roller may have dirt on it.

    Solutions:
    -There may be a very tiny bit of paper stuck somewhere - look very carefully. Also, open all areas and then close them - sometimes a printer has to have that before it resets from a jam. Check your paper to see if it is being grabbed by the rollers. if they are dirty or worn, the paper will not catch and the printer thinks it is jammed. wipe the rollers with a bit of alcohol on a paper towel (barely damp) if that is the case.

    Nov 18, 2009 | HP Officejet Pro L7480 All-in-One...

    1 Answer

    Double sided copying: Paper Jam at Rear Cover @ rollers;


    Put your thumb on the lage black rubber roller and try to move it.

    You might need hemostats to grab scraps.

    Mar 14, 2009 | Canon PIXMA MP830 All-In-One InkJet...

    2 Answers

    Canon MP830 paper jam


    Your "Best Solution" posted 10/01/07 needs just a little bit more. I followed the directions and saw the jammed paper but couldn't get hold of it. I then called Canon support and they told me that the green plastic can be pulled up and then the paper under it is accessible. I pulled up the green plastic and was able to grab the jammed paper and pull it out. He also told me that the solution could be found in the Canon knowledgebase with a color picture as well.

    Sep 27, 2007 | Canon PIXMA MP830 All-In-One InkJet...

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