Question about Belkin (F5D5231-4) Router

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Intermittent problems? Could the SB5100 router have problems connecting to the internet even tho the connection is very good or excellent?

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Yes
before I start it may be easier to buy or borrow a more robust ADSL modem router.

firstly if you are using the usb interface to connect your pc to the router then try the ethernet connection or vice versa, as it may be a dodgy cable somewhere.
secondly are you sure that your pc is free from viruses trojans etc as your pc may be a victim of some bandwidth hogging zombie software.

lastly check you have all of the correct ISP settings included in the motorola SB5100 device. you should be able to get these directly from your ISP, search their homepage before ringing them up.

Posted on Nov 04, 2008

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Posted on Jan 02, 2017

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Connected wireless to router, excellent signal, but unable to connect to internet.


connected to wireless router with excellent signal may not means you are connected to internet. make sure your modem provided by internet service provider has signal! connect your computer to modem directly bypassing router. If you are online that means your internet is functional. Then connect modem to your Linksys router and use your wireless to log on to internet.
Your router wireless signal active and excellent means you are connected to router not necessarily the internet. The modem supplied by your internet service provider with active internet should be connected to you router on WAN port!
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> excellent connectivity

This refers to the wireless connection between your computer & your router, not to the connection from your cable-modem (or DSL-modem) out through your ISP to the Internet.

If you use an Ethernet cable to connect your computer directly to the cable/DSL modem, do you still have "intermittent" problems?
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Need to get wireless on my laptop,


No, the SB5100 is just a cable modem, not a wireless router. You will need to keep your sb5100 but you will need to purchase a wireless router if you want wireless on your laptop. If you can also plug your laptop into the sb5100 via an ethernet cable for your internet connection. Linksys and Belkin and others make wireless routers that you can use for your wireless connections.

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This seems to me at first look to be a problem with your ISP not accepting the credentials for your connection. I presume you tried restarting everything after resetting the router, but resetting it has erased your ISP login and password.

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Go here and upgrade your Router's Firmware - you will need to choose your location on the site at top left hand corner of the screen

http://www.linksysbycisco.com/UK/en/support

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The easiest solution would be to use an ethernet connection. A second problem is probably on most cable modems you can either use a USB connection OR an ethernet connection you cannoot use both at the same time.

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If you're connected to the router with excellent stregth then the problem most likly lies in the routers connection to the internet. Check your DSL, Cable modem and make sure the connection to the "Internet" port on your router is good. Try switching out the Ethernet cable if nessciary.

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