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Detergent packet sticks in soap dispenser. - Whirlpool Dishwashers

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Switch to powder what you cant see is when the door is closed the dispenser door only opens half way as it hits the upper wash rack which is great for power but not for packets they were designed before the packets the halfway open door deflects water into the powder bet will not let a packet fall out i know both major mfgs of dishwashers have notified the packet mfgs of the problem but i haven't heard of a solution yet make sure your jet dry disp is full to

Posted on Jul 12, 2008

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Posted on Jan 02, 2017

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There are three common problems that cause the Soap Dispenser or Cup not toopen. I have a tip that will explain these problems in detail....

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heatman101

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Soap dispenser sticks shut


Detergent cup, itself The detergent cup itself can become clogged with old dried detergent that prevents it from opening. Sometimes just cleaning the cup takes care of the problem. If not, you probably need to replace the entire cup assembly
try cleaning it out with hot soapy water make sur its releasing freely ..Hope this helps if not let me know

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When I fill up both soap dispensers, only one is empty after the wash. The cover never releases the other soap. It says fill both and then cover the right side. But after the dishes are washed - the...


The electric solenoid that opens the dispenser has failed. It is possible to replace it but you will probably have to disassemble the door to do it. An alternative might be to use a detergent tablet only in the open cup. It will partially dissolve during the pre-wash and what remains to dissolve in the main wash may be enough to get the dishes clean. Try this if the cost of replacing the solenoid is too high.

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From your description even when the soap dispenser opens it is opening late which is why all the soap does not dissolve.

Try adding only half as much soap and see if it opens then - even a little spilled soap catching on that little latch mechanism can cause it to be difficult to close and stick opening.

Also make sure that the spring that controls the door is not broken.

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Kenmore Elite dishwasher model 665.13793K600 not working


The diagnostics is not going to help you too much. If there is no error code (combination of flashing lights coming up on control) the diagnostics is going to tell you everything is fine.

There could be a problem with the coil (what releases the dispenser) or with the control.

To check coil:

1) Remove front panel of door (remove all screws except top two on each side)

2) There is a plastic flap over the coil, lift this up.

3) Disconnect the connector to the coil. Place leads of meter in connections. You should get a reading of between 1300-1800 ohms. If you do not get this reading, replace the coil.

4) If you do get this reading, the problem is a communication problem between the control board and the coil.

Hope this helps. Please notify me if it does not.

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1 Answer

Dishwasher Tabs


THIS IS JUST A SUGGESTION: TAKE SOME WARM TO HOT WATER AND POUR IT DOWN AND AROUD THE DISPENSER.
SOAP CAN "CAKE-UP" AND MAKE THE THE DISPENSER STICK. IN THE MEAN TIME YOU CAN PUT YOUR DETERGANT IN A COFFECUP ON THE LOWER RACK AND ACHIEVE THE SAME RESULTS. ALWAYS USE THE LEAST AMOUNT OF SOAP POSSIBLE.

GOOD LUCK

Feb 08, 2008 | Smeg 24 in. DWI612 Built-in Dishwasher

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