Print a self-test report
Use the following steps to print a self-test report.
IMPORTANT! Try to print a self-test report after every solution even if the solution resolves the issue.
CAUTION:
Never pull jammed paper from the front of the product. If you can pull it from the rear of the product or the tray, always try the rear first. Pulling paper from New printer--------paper jam 8.5w x 3.5 inch - c01602202.gifont cover can cause mechanical damage to the product.
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