Question about GE Advantium SCA1000H Convection / Microwave Oven

1 Answer

Advantium SCA 1001- Will not stop running.

Even after a 30 second warm up, the unit will not turn off. We can still heat or cook food. One day we simply put something in the unit, closed the dooe and started to run. Any reset suggestions, etc.

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  • GE Master
  • 8,871 Answers

The first thing to try is a "hard reset". Unplug it from the power line for a minute, plug it back in, set the clock, then try again.

If that doesn't work, then I'd say you have a shorted relay on the control board or relay board.

We repair such control panel assemblies for customers nationwide with our guaranteed $39.95 service.

If you or someone you know wants to look into this, we have critical safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jul 12, 2008

  • terranova69 Sep 09, 2011

    Neither link worked!!! So how do I get the panel(s) fixed? Where, who, when?
    Thank you in advance for your time and consideration.
    Regards,
    Ray P.
    rypqt@hotmail.com (570) 296 2985

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Advantium - Interior Light Operation While Microwaving

The Advantium 240 oven interior (cavity) light will illuminate anytime the door is open. However, due to the dark tint on the oven door, there is not a light on while cooking since the food would not be visible using the interior lamp.
Food may be viewed during a microwave cycle by pressing the Microwave/Oven Light pad.

One of the Upper Level Speedcook lamps will come on for 5 seconds. The Microwave/Oven Light pad can be pressed up to 5 times during a microwave cooking cycle. The limit of 5 times is to prevent excessive heat on microwave cookware from the Speedcook lamp.

The Advantium 120 oven cavity is illuminated anytime the door is opened and while the unit is in the microwave only mode. As a result it will not have the Microwave/Oven Light pad.

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Let me know the functions of microwave?





Sorry to read about your problem, I hope this helps you out.


Display: This is used to show the time, cook time and options you chose during you use.
Cook: Use this feature to cook fresh vegetable, frozen vegetables, rice and cassroles.
Enter/Start: This is used to start and enter any option you choice while operating the unit.
Stop/Clear: Use this function to clear or stop the unit during cooking or choosing a feature.
Reheat: This is use to reheat dinner plates and left overs. Be sure that you do not use any plastic foam or metal plates/utensils this can cause damage to the unit and may cause injury.
Auto Defrost: This is used to defrost food by weight and type. EX: If you have 1 pound of chicken, meat or fish press in the food code by using 1,2,3 and then the weight in pounds (1 pound would be 1.0 enter.)
Quick Frost: This is use with the Rapid defrosting method for 1.0 pound frozen food. If you have a pound of meat, chicken or fish press Quick Frost and it will defrost for that weight only.
Cook Time: This is to set the cook time for the food you are trying to heat or cook. Enter the time you wish to cook and press enter/start (EX: 7mins and 30 secs = 730/start.)
Clock: This is used to set the time of day. Press Clock the the time of day it is and clock again (EX: 11:00 would be 1100 then clock.)
Number: This is the key pad used to enter the cook time, clock or power level.
More: This feature is to add time to the cooking time only in ten second intervals. If you want to add time without restarting press this button to add ten seconds each time it is pressed.
Less: This is used to decrease the cooking time by ten second intervals. If you want to decrease time without restarting the time press this to decrease cooking time in ten second intervals.


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Power Level: This is use to choose the power level in which to cook or heat food or beverages. To change the default setting of 100%, press the power level button and press the level you desire, if you desire only 50% then press power level the 5 and enter/start. Hint: Change the Power level before entering the time your setting to cook
EZ-ON: This is to quickly start the power level to 100%.
Vent High/Low/Off: This is to turn the vent located on the outside of the unit during use. You have the option of turning it off, on, high or low.
Light High/Low/Off: This controls the light on the bottom of the unit if you have a mounted range above your stove or under your top counter cabinets.
Hot Water: This is used to heat water for beverages such as coffee and hot chocolate. Use Extreme caution when removing baverages from your unit, they will be hot and could cause injury.
Popcorn: This is used to pop popping corn, when placing the popcorn in the microwave press the this feature and enter/start and it will automatically start the correct time for cooking. This feature is designed for the individual packaged popcorn use. Do not place any foil or loose popcorn in the unit this could cause damage or injury.
Kids Meals: This is used to REHEAT meals for children it works at a lower power level. This can be used to reheat hot dogs, oatmeal, baby food and soup. Do Not place any metal objects or objects than can melt this can cause damage or injury.
Warm Hold: This is to keep foods or drinks warm for any length of time up to 99 minutes and 99 seconds. Although it is not a recommended to run a unit at the maxium time limit.
Melt: This is used to melt butter, margarine, chocolate, cheese and marshmallows. Do not leave these items unattended during the duration of melting time to prevent any unwanted over heating.
Soften: This is used to soften ice cream, butter, cream cheese, and frozen drinks. Do not place anything in a container that is made of foam or metal this can cause damge or injury.
*Child Lock: If your model has this feature it is used to lock the unit to keep a child from pressing buttons or causing injury.
Open: This is the handle or button on the front of the unit to open the unit after the unit is done cooking or in use. Do not open the door during the use, always press the Stop/Clear button first. Also do not remove hot items without oven mits or waiting time food is at a safe handling temperature.

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Advantium - Interior Light Operation While Microwaving

The Advantium 240 oven interior (cavity) light will illuminate anytime the door is open. However, due to the dark tint on the oven door, there is not a light on while cooking since the food would not be visible using the interior lamp.
Food may be viewed during a microwave cycle by pressing the Microwave/Oven Light pad.

One of the Upper Level Speedcook lamps will come on for 5 seconds. The Microwave/Oven Light pad can be pressed up to 5 times during a microwave cooking cycle. The limit of 5 times is to prevent excessive heat on microwave cookware from the Speedcook lamp.

The Advantium 120 oven cavity is illuminated anytime the door is opened and while the unit is in the microwave only mode. As a result it will not have the Microwave/Oven Light pad.

If the light is not operating properly, you will want to have it checked by an authorized service technician. To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.
Advantium - Interior Light Operation While Microwaving

The Advantium 240 oven interior (cavity) light will illuminate anytime the door is open. However, due to the dark tint on the oven door, there is not a light on while cooking since the food would not be visible using the interior lamp.
Food may be viewed during a microwave cycle by pressing the Microwave/Oven Light pad.

One of the Upper Level Speedcook lamps will come on for 5 seconds. The Microwave/Oven Light pad can be pressed up to 5 times during a microwave cooking cycle. The limit of 5 times is to prevent excessive heat on microwave cookware from the Speedcook lamp.

The Advantium 120 oven cavity is illuminated anytime the door is opened and while the unit is in the microwave only mode. As a result it will not have the Microwave/Oven Light pad.

If the light is not operating properly, you will want to have it checked by an authorized service technician. To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.
Advantium - Interior Light Operation While Microwaving

The Advantium 240 oven interior (cavity) light will illuminate anytime the door is open. However, due to the dark tint on the oven door, there is not a light on while cooking since the food would not be visible using the interior lamp.
Food may be viewed during a microwave cycle by pressing the Microwave/Oven Light pad.

One of the Upper Level Speedcook lamps will come on for 5 seconds. The Microwave/Oven Light pad can be pressed up to 5 times during a microwave cooking cycle. The limit of 5 times is to prevent excessive heat on microwave cookware from the Speedcook lamp.

The Advantium 120 oven cavity is illuminated anytime the door is opened and while the unit is in the microwave only mode. As a result it will not have the Microwave/Oven Light pad.

If the light is not operating properly, you will want to have it checked by an authorized service technician. To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.
Check here

http://www.geappliances.com/search/fast/infobase/10000007.htm

Advantium - Interior Light Operation While Microwaving

The Advantium 240 oven interior (cavity) light will illuminate anytime the door is open. However, due to the dark tint on the oven door, there is not a light on while cooking since the food would not be visible using the interior lamp.
Food may be viewed during a microwave cycle by pressing the Microwave/Oven Light pad.

One of the Upper Level Speedcook lamps will come on for 5 seconds. The Microwave/Oven Light pad can be pressed up to 5 times during a microwave cooking cycle. The limit of 5 times is to prevent excessive heat on microwave cookware from the Speedcook lamp.

The Advantium 120 oven cavity is illuminated anytime the door is opened and while the unit is in the microwave only mode. As a result it will not have the Microwave/Oven Light pad.

If the light is not operating properly, you will want to have it checked by an authorized service technician. To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.

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I have had this same problem and have replaced the door switch a couple of times. It is very easy and can be done with out taking the unit off the wall.

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Hi


Thanks for using FixYa. First please disconnect the power of the main fuse or circuit breaker panel and remove the screw from the side of the light compartment cover and lower the cover until it stops. Now gently pull the bulb from the receptacle. Raise the light cover and replace the screw and then connect the oven with the mains and switch it on.


Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks

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This is usually caused by either a bad door switch, a loose door switch mount, or a problem on the control panel.

Even though a door switch clicks, it may still be bad inside.

This can be caused by slamming the door or by habitually opening the door while it's cooking without hitting the Stop pad first.

If you or a friend decide to look into it, we have critical information on safety, disassembly and door switches at our site, linked here on Fixya: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

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