An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert who has written 20 answers of more than 400 characters.
An expert who has answered 20 questions.
Re: Laptop Dead, Wont power up
Hi This sounds like a tricky one. If you plug everything in and turn it on at the mains do any lights on the laptop come on? Does it do anything at all when you turn it on? If you get back to me I can proceed to help you further. Good luck! Phil
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If the computer is under warranty you should take it to Dell. If not you can try removing the battery and try to turn it on. If that does not work then you might have to open it up and remove hard drive and memories to see if that helps turning on. My best advice is take it to a service center.
The simplest check you can do on a laptop that wont turn on is to remove the battery and try again with just the power lead.
If the laptop will turn on OK then you have a faulty battery that is causing the failure. This is not a test that will fix all dead laptops but it is a great starting point if this works then all you need do is order a new battery these are about £20-£50 depending upon make and model.
Obviously there are no error messages, so it isn't a simple failure.
1. Dead or damaged battery - look for laptop battery error light or replace battery (borrow a working battery to test)
2. Dead or damaged Power Supply- look for power-on light to confirm operation. Replace PS if dead. (Borrow?)
3. System board failure. No lights/errors messages etc. Place warranty claim.
The battery is too low and the power supply can't charge the battery and also power the laptop at the same time.
1. Remove the battery from the laptop
2. Plug in the power cord and turn ON the laptop.
3. It should work ok.
4. After the laptop is "stable" (what 5 minutes?), you can put the battery back into the laptop while it is ON.
5. Leave the laptop ON so the battery can get charged.
6. Lower / close the lid so that the screen will turn OFFand not take up power from recharging the battery.
If this doesn't work for you, try these steps again, maybe wait a few minutes between steps.