Re: It says no toner but I changed it and it will not...
There's a little white piece that comes down on the side of the toner where you lock it in place. Make sure that is down. On the oppsite end of the toner there is a wheel with teeth, turning that moves the white piece down.
First, make sure the toner is seated firmly and restart printer
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You have replaced the toner cartridge but you still have to replace the imaging unit which is the drom that the toner cartridge attaches to.
Toner Cartridge OK, Low, Empty When 15,000
(high-capacity cartridge) or
cartridge) pages are
printed (5% print density).
Imaging Units At/Near end-of-life When 30,000 pages are
printed out or when the
pixel counts are
A fuse in the new
imaging unit will blow
resetting the counter.
Verify color calibration. Clean lenses.
Xerox Part Numbers
Standard Capacity Yellow 016-1975-00
Standard Capacity Magenta 016-1974-00
‘ Standard Capacity Cyan 016-1973-00
Standard Capacity Black 016-1976-00
High Capacity Yellow 016-1979-00
High Capacity Magenta 016-1978-00
High Capacity Cyan 016-1977-00
High Capacity Black 016-1980-00
Hope this helps
This could be a drum problem, the drum is part of the toner cartridge in this printer.
If the toner has leaked it will be all over the inside of the printer - you'll see it. I don't think that's the problem.
If the toner cartridge is an original Dell item, then it's likely to be replacable under warranty.
If the cartridge is a remanufactured item, it may be that the wrong toner has been used. Toner is NOT all the same, and this cartridge is one whe the wrong toner really will not work properly for long.
The chances are the changing the toner cartidge will cure the problem, provided you use an original Dell item, or a remanufactured item from a reputable manufacturer.
Sometimes it may not be the toner that is the issue in this case the problem is with the black imaging unit, remove it and check for any damage and check the how life is left on it, if you have a spare then replace it!
Open the top cover, lift up the PCU lever & remove the PCU. Rotate the carousel (Toner holder) by hand and check that all of the toner levers are locked down fully. Check if any of the toner levers are loose and possibly moving as the drum is rotated. There is a small clear plastic flap below each cartridge, it is possible that one is fitted incorrectly or even missing allowing toner to leak past and fall on to the laser lens thereby blocking the laser and causing these symptoms. Hope this helps.