Question about Bose SoundDock digital music system Docking Station for iPod - White (35703)

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Old Dock New iPod (won't always charge)

I have the first version of the Bose dock and an iPod photo. When I seat the iPod in the dock it makes a buzzing or static noise in the speakers and, I figure, doesn't connect enough to charge the iPod. I wiggle it, jiggle it, reseat it...but it still buzzes and won't charge. Sometimes I get lucky and it will make the connection, but most often I end up draining the iPod of power as my music plays. I contacted Bose and they sent me new plastic base adapters, which turned out to be the exact ones the dock came with, so it didn't solve the problem at all. Then they suggested I send the dock in for repair...which would cost a small fortune (I might as well buy one one of the new docks). Has anyone else encountered this problem? Is there a fix? Thanks for your input!

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  • julierose82 Jul 16, 2008

    I have the same problem.  The speakers tick but play no music. Help!

  • robbo806 Dec 27, 2008

    i got a woolworths brand one and after using it wont charge through usb and my computer cant reconise it AT ALL!

    HELP I spent lots of money on this!

  • sachin2709 Jan 29, 2009

    When I put on the iPod on the Bose Docking Station there is a annoying hiss that comes out of the speaker even when the iPod is not playing. The sound quality too goes down but sometimes when I move around the iPod it makes the right connection and the hissing sound disappears.

  • djcoope Feb 03, 2009

    I have a similiar problem with my new iPod Nano, when docked in the Bose SoundDock I. It won't charge while in the dock. It even states that "Charging is not supported with this accessory", when I first plug the nano into the dock. What's that all about? That was one of the reasons for buying the dock, ....... for the charging convenience as well as the sound. I would like to take the Soundock back to the store but we threw out the box right at Christmas. I am not sure if the Future Shop retailer will take it back.

  • mhhhi Feb 19, 2009

    I have the same problem, my new nano won't charge in my Bose Docking Station, or anything else I had with me previous generation ipod. hopefully someone will come up with a new adapter...

  • drewbouge Mar 04, 2009

    i have a dock with speakers and it charged and worked great with my 2nd generation nano, now i have the 3rd generation and it tells me that charging is not supported with this accessory or something like that.....whats that mean? how can i get it to charge? is there any way?

  • jojostar67 Mar 13, 2009

    I bought the Bose docking station and ipod nano (4th gen) together and they worked fine until yesterday when the dock stopped charging the ipod. I can still play and it sounds fine but won't charge. It won't charge my son's ipod classic either and it had no problems with it before. Where do I go for help with this?

  • Anonymous Apr 19, 2009

    my i touch will not play on the bose docking station, but my i pod will , what gives?

  • swooky Apr 20, 2009

    Hi, I have ann IPOD 3rd Generation Nano and it recently has stopped charging on the Bose Soundock which is only a few months old - The soundock is working fine and recently charged Itouch when it was being played on it... any ideas?

  • Anonymous May 11, 2009

    i have the 3rd generation ipod nano and my old altec lansing dock will play the music but won't chrage it. Is there a way to change this?

  • Anonymous May 12, 2009

    When i place the ipod in the dock it tells me that the dock cannot support the ipod and therefore wont charge! :(



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Just bought it, haven't tried it - seems to be a very cheap and easy solution!!!!

Posted on May 11, 2009

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Apple have changed the way that the newest generation of ipods recharge, so they can still play the music but no longer recharge. i asked for an ipod touch for christmas, and found out about this problem when my friends came over before christmas and their new ipods would not charge, but still played. i plan to contact the place where the dock was sold to me, and if that doesn't work, then i will contact apple to see what they can do because my dock works in perfect condition with my old ipod nano, it is less than 2 years old.

Posted on Dec 30, 2009


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Thumps Up!

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