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Fix an Android device that won't charge or turn on
Use the steps on this page to fix the following problems on your phone:
Won't turn on
Has a black or blank screen
Turns on but immediately turns off
Hold the power button
First, try holding down your phone's power button for 5-7 seconds. This usually restarts a phone.
Troubleshoot your cable, charger, outlet & case
Use the charger and cable that came with your phone. To check that the charger and cable are working, try them with another device.
Check that the cable is securely connected to the charger and to your phone. Check that there's nothing in your phone's port, like dust or lint.
Plug the charger into a wall outlet. To check that the outlet is working, plug in something else, like a lamp.
Check that no accessories, like cases or battery packs, cover your phone's sensors or press its buttons.
Troubleshoot your battery charge
Plug in your phone with a working cable, charger, and outlet, then wait one minute.
If you see a battery icon, your phone is powered off and is charging. You can restart right away.
If you see a red light, your battery is fully discharged. If the red light is flashing, there isn't enough power to turn on. Charge your phone for at least 30 minutes before restarting.
If you don't see a battery icon or red light after you plug in your phone, the issue could be with your screen.
Your charge cord may fit, but it may not be configured to your phone. I just bought a new Nexus phone that has the same charge port as my older Galaxy 4s phone. The Nexus charge plug fits into the Galaxy 4s charge port with no problems but does not charge after plugged into outlet. But the older charge cord will work with the new Nexus charging wise but data transfer will not work. So you may have a charge cord that plugs into phone, but may be configured differently due to phone manufacturer. Hope this helps.
SAMSUNG GALAXY S5 - NO POWER, BATTERY, CHARGING AND CHARGER ISSUES
No power, battery, charging and charger issues
This guide contains troubleshooting steps and advice to help resolve issues you may experience when attempting to charge the handset.
After performing each step, please test to see if the issue is resolved.
Symptoms:
Battery not charging
Battery is not lasting long
Phone won't charge
Charging error
Failure to charge
Display remains black or blank
No power
Boot failure
Overheating
Troubleshooting Questions
Are you using the correct equipment?Make sure you are using an approved Samsung wall charger and USB charging cable. Other brands of charging accessories may have different voltage parameters and could cause charging issues when used with Samsung devices.
Have you charged your phone for longer than 30min?
Leave your phone plugged in to the charger for about 30min without powering on. In some cases, it may take slightly longer for your phone to charge.
Is the battery icon displayed on the screen when charging?
After charging your phone for a little while you should get a battery charging icon appear on the screen which will indicate that your battery is charging properly.
If the charging icon appears, leave your phone for a little longer before you try to switch your phone on.
If however, the screen is blank and nothing is displayed, follow the below troubleshooting steps.
Is the charging cable plugged into a USB port?
Some charging cables can disconnect from the wall outlet adapter and plug directly into a USB port. However, when plugged into a USB port, the charging process is much slower due to the limited power output of USB ports. Instead, plug the device directly into a wall outlet to speed up the charging process.
Is the outlet faulty?
Try a different outlet or check for a switch connected to the outlet. If possible, try powering a different device on the same outlet.
Does another USB cable, or wall charger work?
Charging issues can occur if either the battery or charging cable is damaged. Verify that the charging contacts are clean. If necessary, clean the contacts using a cotton swab and rubbing on isopropyl alcohol.
If possible, test the charging cable by plugging it into another device and seeing if the device charges. Alternatively, try charging the device with a different cable. This may mean changing out the cable or the adapter on two-piece chargers.
If charging through a car charging kit, ensure that the car engine is running, and if possible try to charge other devices using other cables, through the same car kit. If none will charge, then it is likely there is a fault with the car charging kit. It is recommended to continue to cross-test devices, cables, and car kits until the problem device can be identified.
If the device charges when using a different USB cable or wall charger, the issue most likely lies with the charging accessory. In this case, follow the approved charger repair / replacement process.
Also, if the charger is connected via an extension or other multi-socket adapter, remove this and plug the charger directly into the wall-mounted socket. This will eliminate the possibility of a fault with the adapter.
If you are still unable to charge your device, continue to the next step.
Has the phone experienced any shock or exposure to water?
Accidental physical shock to a handset can sometimes cause problems to arise with battery or charger, as these components contain delicate parts, particularly. Damage can occur either to the component itself, or to the component's connection to the motherboard.
Water exposure can also lead to damage of these components, however due to the slow way in which this type of damage can manifest itself, the cause may not always be readily obvious.
With any physical damage of this nature, the only recourse is to contact the device manufacturer, and follow their approved repair or replacement process.
Look in your manual if you lost it then, go to razor.com and request one. But the simple answer is to: 1. Turn off the scooter 2. Plug charger into wall outlet. 3. Find the hole on the side that matches the charger plug(not the wall outlet plug) . 4. Plug the charger into the scooter. 5. Wait until the charger turn off ( if the charger is a smart charger), typical charging time is 4-6hours.
*If not a smart charger you can calculate the charge time by using an online battery charging time calculator.
Try a car charger. If the car charger works, then it is either
A) Your power outlet
B) Your wall charger Power Supply unit
C) The phone connector on your wall charger.
If it doesn't work on the car charger, then it is most likely your phone charging system or the connection for charging on your phone. Either way, you will most likely need a new phone. Sorry.
If the charger is plugged in, the phone is hooked to it, and it still will not come on, I would think it's a charger or electrical outlet problem. I think most phones will bypass the battery power if they are plugged into an outlet, so try another wall plug, and if that wasn't it, try a different charger. If a different outlet and charger don't solve it, it may be time to take it to the store to be checked.
The reason the phone won't charge is because the internal power port pins are broken off of their solder joints to the main board inside the phone. Wiggling it helps at first because the pins can still touch their connection points but after a short time that will cease to help. Google "cell phone repair". It usually cost around $50 to get it fixed with a new power port installed. Turn-around is usually 2-3 days.
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