I got one for Christmas and barely used it until recently. and everything is great, until i try to re-charge it. the battery icon will turn green right away (i guess meaning that its fully charged) then when i go to turn it on, i only have one or no bars. it doesn't matter if i leave it there for a few minutes, or leave it plugged in for hours. i have tried switching u.s.b. cables, ive tried charging on different computers (with and without the software) i took out and cleaned the battery, and reset everything. and nothing is working. please, i just want to listen to my music
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I had the same problem. The reason is because you have not charged your player, in a while.
First of all, try this.
Reset the Insignia Pilot if it freezes during normal use. To reset the device, press and hold the "Power/Hold" switch to the right for approximately 10 seconds until the screen turns off. The "Power/Hold" switch is located on the top of the player.
If that does not work, you need to remove the battery and then put it back.
Ifthe battery is more than 3 - 4 years old then the battery could be wornout. Rechargeable batteries have a finite number of charge and discharge cyclesand will lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up atall.
Ifthe battery drops to an unacceptable charge level then the battery needs to bereplaced.
The rechardeable battery in the Insignia Kix MP3 player has a finite lifespan. The amount of operating time you can expect in between charges will naturally decrease until the battery gets to a point where it is no longer able to power the unit. Assuming you are charging the unit properly, it sounds like you may have reached that point.
You can purchase a new rechargeable battery for this unit by going to
Try using the AC charger for the mp3 player, If It does the same thing, Ur MP3 is defective and u can return it with out the receitp sayin that it was a christmas gift since most eleftronics have a 1 year warranty