The following link explains how to unlock the control panel on a Whirlpool Duet:
http://www.fixya.com/support/r2469429-kenmore_elite_amp_whirlpool_duet
This
is a designed safety feature of the washer that allows the consumer to
lock the control panel to prevent small children from manipulating the
controls. It can be inadvertently locked by leaning on the control
panel, or during power outages. The instructions are printed on the
front panel of the washer and are included in the owner's manual.
If the washer door remains locked, you can use the manual release to open the door. The following link explains how:
http://www.fixya.com/support/r622155-kenmore_elite_whirlpool_duet_door_jammed
If these steps do not provide you with a solution, you may have a more
serious problem than simple operator intervention. Please let me know if
you require additional assistance. I hope this helps you.
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