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You could try leaving it on charge a bit longer but if it keeps happening it either means dock doesn't charge the battery any longer (check for the charging symbol on the phone when in dock), or the battery in the phone has had its days.
The issue here in "most caases not all is the battery is at its prime" i would first buy a new battery let it charge for 20 hours!! then try reregistering the headset. if that does not work or reregister then you know now you got a bad transmitter radio inside. Try all reset methods as well even before you spend $12 bucks on a battery pack. Chances are its the battery, worse comes to worse the headset needs to be replaced.
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Yes, your assumption is likely correct. A rechargeable battery thats life is up, will still show its charging indefinitely. However, I've also seen the same scenario with bad recharging base, even in high dollar units. I would recommend replacing the battery first, because that would be the least expensive option, and most likely to fix it.
Also, you can return the battery if that doesn't work.
If its the base, its probably cheaper to just buy a phone, unless you just happen to have a local place that does repairs on electronics, and they can do it cheaply. Likely, they'll tell you that its not cost effective to do a repair though.
is your phone about a year old? It may be the battery. The vtech phones have weak batteries that clunk out after about a year and you'll get dropped calls, looking for base etc... The phone still appears to be working and the battery indicator tells you it's charged, but the battery is too weak to keep the wireless connection going.
Had the same problem and replaced the battery. budgetbatteries.com had
the cheapest ones. But it's a knockoff, so I don't know how long it
will last. So far it's been 3 months and the problems are gone. I would
try that first and see how it goes. I paid about $15 including
shipping. If you buy it from vtech it's at least double...
I have two handsets, one of them recently starting dropping the connection to the base quite regularly [even if it was just inches away], and I ended-up in the same situation after unregistering the phone.
In my case, I was able to remove the battery from the phone [as you did] but also unplug the power on the base unit for several seconds. After restoring power to both, I was able to re-register the handset and it appears to be working more reliably now.