Question about HP Office Equipment & Supplies
SOURCE: HP Deskjet 960c will not print
Hi, I have the driver files that you need but the size is 15Mb and also I am unable to send you the link so you can download it yourself as it requires a member login. So...can you email me and I will reply sending an attachment with the files in it.
Hope this helps,
Let us know
Posted on Nov 27, 2007
Here are the instructions for 32-bit
Although the drivers are included in Win7, the computer must be connected to the internet for windows update to do the install.
Note: this link is for Win7 32-bit. If you need something different, please select the correct one here:
Did this resolve your issue? If so, please rate this. ty.
Posted on Feb 26, 2010
Check if you replaced it with the correct ink cartridge or return to supplier for a replacement.(Also ask your supplier to test it)
Posted on Apr 24, 2010
A good clean up you may need to do this more than ones maybe.
Usage of compatible ink and leave the printer idle too long may cause printhead clogging
What should you do if you get this problem. Relax; you may recover the printhead by unclogging it. Follow these steps to unclog the printhead
1. Right click in the printer driver name
2. Select Properties menu
3. Click Maintenance tab
4. Click on cleaning sign for regular cleaning. Perform this up to 3 times.
5. If this does not work, perform Deep Cleaning
And if that not work
Some times it needs a good clean up but this is up to you if you want to do this,
But after you done this prime the printer so it gets the inks back in the heads, it may take a little time for the inks to work.
There is fluid cleaner for this but I can never find any in the shops the only ones I seen is when they sell them in Tesco but they come in with the ink refill bottles so I just use worm water by it self on a cloth and dabbing on the heads to clean them, it will not harm the heads but not to much water.
Some heads are on the inks them self but some have them inside the printer so I not know your printer so if the heads are inside you need to get them out you may find that some heads will just clip out put some need to be unscrewed so you got to know how they come out so be careful and not push to hard on them, if the heads are on the ink then it is a easy job to clean them,
It worth a try it worked for me more than ones.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
Posted on May 08, 2010
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