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First install the LG software on your laptop called pc suite.if you have done this then on your laptop go to control panel then system then device manager then check whether the port on which you connected your handset is working properly.If yes then go and check the settings of the pc suite you installed.Did you enable file sharing on the suite?
Can you connect your computer and phone via bluetooth? If so, try Bluetooth File Transfer (BFT). It's free, and it works AMAZINGLY well. I am not sure why it reads one pic, and not the rest. I didn't have any luck with that LG program either. That's what I ended up using, the BFT. It is superfast!
Check this link to get the LG KU990 (Viewty) Software pakket.LG Pc Suite.LG KU990 Drivers.You can also check for a device spoftware update.http://www.fixya.com/support/t2199749-disc_came_phone_not_fit_in
I had the same problem where i could not access the pictures etc off my viewty using a Vista laptop. Now, assuming you guys are not bothered about the photo suite software itself, you can set the Viewty up to act as a mass data storage device (i.e. usb dongle etc). This enables you to view the full content of your Viewty, without using the **** LG software..
To do this...
1: Open up "Phone Settings" 2: Select "Connectivity" 3: Select "USB Connection Mode" 4: Select "Mass Storage" 5: Confirm by pressing "Select" at the bottom of the screen. 6: Return to home screen and connect to PC. 7: If PC does not automatically find the data, go to "My Computer" and look for a "Removable Storage Device"
If all goes well, you should have access to all your files!