Question about Acer Aspire 3680 Laptop

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Bypass HDD password

On starting up my laptop the following error occurs "Enter primary master hdd user password". On attempting to type my original windows password in 3 times it gives me the error "hdd password error code 00849". Please help.

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From what I understand, the hard drive can be set with a password so the drive can't be used in any other computer or even opened if stolen. It is different from windows or bios passwords, and no password unlocker can open it.

You need to call the manufactor of the pc, and have all the information about the computer handy so it can be proven you are the legal owner. They are the only ones that I know of that might be able to reset or disable the HD password.

Posted on Jul 12, 2008

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Enter primary HDD user password.. pls.... me thanks


You can get the HDD master password for your acer laptop from http://www.unlockbiosrecovery.com/Unlock_Acer_HDD.phpFor $20 they will email your Acer HDD master password and they guarantee it t to work. I use them monthly in my work repairing laptops.

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After boot, appears ENTER PRIMARY MASTER HDD USER Password i need the password @ solution to boot up my lappy... thanks


How Do I Change the Primary Master HDD User Password?

Prior to loading an operating system, your computer will first execute the BIOS program. The BIOS has an extra password feature, called the hard disk drive (HDD) user password, that can't be bypassed and provides a layer of defense to keep your data secure. To change an existing HDD user password you will have to load the BIOS menu, which is only accessible during the computer's operating system reboot procedure.

Instructions

1. Close any windows that are currently open on your computer. Eject any discs inserted into the optical drive and disconnect any peripheral USB devices.

2. Open the "Start" menu and select "Shut Down." Turn on your computer once the operating system finishes shutting down.

3. Press the key your computer uses to load the BIOS menu. For example, with Dell computers tap "F2" when the "Press F2 for Setup" option appears. Press the "Access IBM" key on IBM laptops or "F10" on HP desktops.

4. Navigate to the BIOS tab that contains the HDD password option, which will usually be the "Security" tab. Some computer manufactures instead include the password option in the "Advanced" tab.

5. Scroll down to the option labeled either "User Password" or "BIOS lock" and hit "Enter." Type the current master HDD user password when the prompt appears and press "Enter."

6. Input a new HDD user password and hit "Enter" again. Navigate to the BIOS tab labeled "Exit" or something similar.

7. Move over to the "Save and Exit" entry and press "Enter." Select "Yes" and tap "Enter."

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Locked Laptop


This is from a factory repair and maintenance manual for Acer Aspire Laptops. It may work for you.

Forgotten Hard Disk Password
When the user keys in the wrong password three times, an error message appears. The user must now reset
the password.
1. Make a note of the error code that is displayed with the error message.
2. Run unlock6.exe from the DOS prompt in the following format:
unlock6 XXXXX 00
(XXXXX = HDD password error code, 00 = CRC base - default is 00)
3. Select Upper case ACSII Code from the screen that appears. The HDD master password is displayed.
Make a note of this password.
4. Reset your system. When the Enter Primary Master HDD User Password prompt appears, enter the
password you made a note of in step 3.
Resetting a BIOS Password
The user can reset a BIOS password using the clnpwd.exe utiility.
1. Copy clnpwd.exe to a DOS boot up disk (or flash drive).
2. Boot your system in DOS mode.
3. Execute clnpwd.exe from the boot up disk (or flash drive).
4. Press 1 or 2 to reset the required password as shown on screen.
5. A confirmation message appears when the process is successful.

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6 Answers

Need to bypass primary master HDD user password


send me ur email and I'll give you link for software to remove all passwords in bios or windows

Jan 26, 2009 | Dell Inspiron 2650 Notebook

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Need to bypass primary master HDD user password


call the acer tech support or go on line a to www.acer.com and they should be able to get you need best regards mike

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1 Answer

Need to bypass primary master HDD user password


the only solution is for you to call the acer tech support and they can generate a password for you to gain access to your hard drive and bios.
visit: http://www.acerpanam.com/synapse/forms/webpage.cfm?siteid=7117&areaid=2&website=AcerPanAm.com

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Need to bypass primary master HDD user password


There is a freeware called Killcmos. You can find it using google. But this is no guarantee and could possibly damage your bios.


Hope this helps.

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Need to bypass primary master HDD user password


The solution is to go to BIOS and u can enable and disable the HDD password query item. U can disable it and u can run ur computer again.

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Need to bypass primary master HDD user password


my laptop is asking for a primary master harddisk password what do i do if i dont know the password?

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