Question about Linksys BEFSR41 Cable/DSL Router W/4 Port Switch, Retail Box (DSLSBEFSR41)

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2 0f 4 ports do not work

I have owned linksys befsr41 over three years. All of a sudden this morning while 3 computers were running and connected to the router, ports 2 & 3 do not work, but ports 1 & 4 do work. An error message on the computer connected to port 2 is a network connection is unplugged. However all connections are plugged in properly. When I move a network cable from port 2 or 3 into port 1 or 4 the computer is once again connected. The Lan Indicators are green for ports 1 and 4, but there are no lights blinking or solid for ports 2 or 3. Thus only two computers are connected to the internet. I have unplugged the power to the router for over 5 minutes and then re-powered, but the problem remains. Any help is appreciated.

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It sounds as though the ports on the cable/dsl router as bad. There really isn't anything you can do. It just happens. The typical shelf life of those routers is about 3-4 years. You could go out and buy another one or if you just need more ports go out and buy a little 5 port switch and plug it into one of the working ports and your comptuers into the 5 port switch.

MO

Posted on Jul 19, 2008

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