Question about Packard Bell (030069) Sound Card

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Our Computer had a virus, someone put another version of windows XP on and then we lost everything including our sound.

The computer is a Packard Bell and we have been told that the sound card is already loaded onto the motherboard. When I go to Device manager next to multimedia audio controller there is a yellow question mark and it says that 'The drivers for this device are not installed. (Code 28)' I can't click reinstall as then it asked for me to insert a CD rom which I don't have. Is there another way to get sound back on to our computer?

Please help, I can't use my ipod without it!

Many Thanks

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  • Anonymous Nov 30, 2008

    Please help me my network card driver error cod 28 I dont have manfacture cd . Gateway desktop. i was try downlod from gateway web but I can't install it . Because I coudn't unzip a file. P/s help me.

  • Enrique Barrios May 11, 2010

    Hello.
    Do you have idea how many different motherboards do exist.
    Unless you find out the make and model and post it, i don't think anyone can help you.
    If you are talking about a desktop pc it will be easy for you, in case you don't have the manual of the motherboard, to open the case and look the board for the name of manufacturer and the model, if you don't have idea what de model looks like, write down all the significant numbers and letters you see, for example:
    dtk PRM266.
    and let me know.

    good luck.

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  • 42 Answers

Many Packard-Bell systems use a Crystal sound card.
If you can get the number from the card (usually CSXXXX) you can pick the right driver from this site:

http://drivers.myfreewares.com/vendordrivers-7-217-crystal-semiconductors-soundcard-download.html

Posted on Oct 25, 2008

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Posted on Jan 02, 2017

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