Question about Lexmark Printers & Copiers

Open Question

My Lexmark X2550 is malfunctioning. a document is stuck in the print queue with the status ''deleting''. I have tried stopping and starting the spooler but this does not solve the problem.

Posted by on

6 Suggested Answers

  • 62 Answers

SOURCE: printer document in queue will not delete

1. First, try turning printer off and on.

2. Next, on the computer side, this is how you manually clear the printer queue.

1. Go to Start, Control Panel and Administrative Tools. Double click on Services icon.
2. Scroll down to the Print Spooler service and right click on itand select Stop. In order to do this, you need to be logged in asAdministrator. At this point, no one will be able to print anything onany of the printers that are being hosted on this server.
3. Next you need to go to the following directory: C:WINDOWSSystem32spoolPRINTERS.Delete all the files in this folder. This will clear all print queues(it’s a good idea to first make sure there are no other print jobsbeing processed on any of the other printers on the server becausedoing this step will delete those jobs also)
4. Now you can go back to the Services console and right-click and choose Start for the Print Spooler service!
You can also go to a command prompt and type net stop spooler or net start spooler to start and stop the service.

I hope this helps. If you have more questions, let me know.

Posted on Jan 09, 2009

  • 684 Answers

SOURCE: Document in queue won't print.

In this case what i would request u to do is:
1. Let the Printer be Connected to the Computer......
2. Click on start then Click on Run or If Windows Vista Type Services.msc Under the Run Window if XP,Under Start Search if Vista.......
3. On that Services Local Window u need to find Print Spooler just Double Click on that and Click on Stop..........
4. Now let that Window still be Open now click on that start Menu Click on Run If XP........
Type in "Spool" and Click Ok...........
5. Double Click on Printers and Delete Each and Every File Inside the Printers Folder...........
6. Now Close this Window and now u will be back to the Print Spooler Window now u can click on Start under the Print Spooler....
Now Try to Print Will Work Fine....................
Good Luck :)

Posted on Mar 04, 2009

dagr81
  • 59 Answers

SOURCE: Print queue will not clear after printing

dear sir

this is a typical usb inkjet printer problem

just follow the steps

open notepad

and copy paste

net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler

and save as delete.bat file on desktop

run this file and reboot the machine

and run this file again

now print queue will get cleared

thanks

Posted on Apr 10, 2009

techbuster
  • 5081 Answers

SOURCE: Document won't delete from printer queue after printed

Have you tried to stop the spooler service in services?

Option 1)
Click on start orb
Type in search window:
services.msc
click ok
Scroll down to Print spooler service and click on it in the right side window.
On the left side click stop the service and wait forthe process to stop .Do not close the window yet. You will have to restart it here later.
next delete the print job in the printer queue then restart the spooler service
Resubmit your new print job.

Option 2)
If that doesn't clear it, the next step would be to stop the spooler
service as stated above
Go into windows explorer
(Print job data is collected and stored in a spool file in the spooler folder.)

It is located in:
C:\WINDOWS\system32\spool\PRINTERS

Your print job will show 2 files there Example below:
00002.SHD
00002.SPL

Delete the files located in there. There may be several of them depending apon how many print jobs you submitted. You will have to resubmit your print jobs all over again.
Next go back to services window and restart the spooler service

That will definitely fix it.

Posted on Aug 19, 2009

SOURCE: document stuck in queue and will not delete or print.

Its a common problem. All you have to do is to restart the Print Spooler service and delete the print queue. To restart the service follow the steps: Open Control Panel > Administrative Tools > Services. Now find service named "Print Spooler" and right click over it and select "Restart" to restart the service.
Now open the "Printers and Faxes" folder and try to delete the print queue. Now you will be able to delete the print queue. If applicable you can follow the steps once again if any print queue refuse to get deleted.
Once the print queue is empty, you can print from your printer smoothly.
Cheers!

Posted on Apr 05, 2010

  • 9 Answers

SOURCE: Seem to have a document

U have to clean the Print Spooler. What is Ur operating system? For example. in Windows 7 U have to: 1. Start > Control Panel > Administrative Tools > Computer Manager. 2. Select Services and Applications > Services. 3. In column Services seek for Printer Spooler and select it with the mouse. 4. Click right mouse button and select Restart. It should solve the problem.

Posted on Jun 09, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Lexmark interact S605 has document blocking any further printing and even when I have unblocked previously the next document still blocks


If you're having problem with print jobs getting stuck in the print queue, it could be due to your computer's print spooler service not running. Try the steps below to fix the problem:
  1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)
  2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.
  3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

Try to print a document again to verify that the problem is fixed.

Feb 09, 2012 | Lexmark Interact S605 All-in-One Color...

1 Answer

My Lexmark s605's print queue won't clear, and so the printer has stopped working altogether


Please follow the steps below to clear the print queue and restart the print spooler of your computer.

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)


Try to print a document again to verify that the problem is fixed.

Jan 07, 2012 | Lexmark Interact S605 All-in-One Color...

1 Answer

Need to delete document in queou


Try the steps below to clear print jobs stuck in the print queue:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Try to print again to verify that the problem is fixed.

Dec 23, 2011 | Lexmark X2500 All-In-One Printer

1 Answer

Print spool never empties. pages will not delete


Please follow the steps below to clear the print queue from stuck print jobs:



1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh. Try to print a document again to verify that the problem is fixed.

Sep 24, 2011 | Lexmark X8350 All-In-One InkJet Printer

1 Answer

Printing blocked by a document showing being deleted


Sounds like a stuck document is in the print queue. Try to clear the print queue first before sending another print job otherwise it will just accumulate in the queue. The steps below will help you clear the queue.
printtech_58.jpg

Feb 21, 2011 | Lexmark X5650 ALL-IN-ONE PRINTER

1 Answer

I cant get a print job to delete from the queue and its holding up all the other jobs


To delete print jobs stuck in the print queue on Windows:

  1. Click Start ? click Control Panel ? click Printers and Faxes.
  2. Right-click on the Lexmark print object and select Cancel All Documents.
  3. If that doesn't clear the queue, restart your computer.

If print job(s) still remain in the queue even after doing the steps above:
Stop the Print Spooler service from the Services console

  1. Click Start ? click Run ? type cmd ? click OK.
  2. Type net stop spooler at the command prompt ? hit Enter on the keyboard.

Clear the SPOOL folder

  1. Click Start ? click Run ? type spool ? click OK.
  2. Open PRINTERS folder ? delete all files in the folder.
Start the Print Spooler service from the Services console
  1. Click Start ? click Run ? type cmd ? click OK.
  2. Type net start spooler at the command prompt ? hit Enter on the keyboard.

Try to print again after clearing the print queue.


Nov 24, 2010 | Lexmark Z611 InkJet Photo Printer

1 Answer

Lexmark z31 printer will not stop printing


Disconnect printer cable from PC. Power off printer and unplug power cord from outlet. Wait 15 seconds. Press the power button as if to turn on with unit still unplugged. Plug back into outlet and turn on printer.

Before reconnecting to PC, check the printer's queue status. Start, Control Panel, Printers. Select the printer by double clicking to open queue status. Select any remaining documents and choose cancel from document menu bar.

Bret
1-2-1ComputerServices

Oct 04, 2009 | Lexmark Z31 InkJet Printer

1 Answer

I tried to delete a print job and it is stuck in the queue. Won't print or delete


Hi,

Thanks for using FixYa!

Try to turn the printer off then restart or reboot your computer. Then pull up the print queue then delete the documents in queue. I hope this helps.

Have a wonderful day.
- HotRatchet

Jul 30, 2009 | Lexmark X2500 All-In-One Printer

1 Answer

Printer stopped working


Turn printer on and off if that doesnt work then ust restart, sometimes things get stuck in the queue.

Apr 24, 2009 | Lexmark X1150 All-In-One InkJet Printer

1 Answer

I can't "delete" a document from the que


Have you tried to stop the spooler service in services?
Option 1)
Click on start orb
Type in search window:
services.msc
click ok
Scroll down to Print spooler service and click on it in the right side
window.
On the left side click stop the service and wait forthe process to
stop
Do not close the window yet. You will have to restart it here later.
next delete the print job in the printer queue
then restart the spooler service
Resubmit your new print job.

Option 2)
If that doesn't clear it, the next step would be to stop the spooler
service as stated above
Go into windows explorer
(Print job data is collected and stored in a spool file in the spooler
folder.)

It is located in:
C:\WINDOWS\system32\spool\PRINTERS

Your print job will show 2 files there Example below:
00002.SHD
00002.SPL

Delete the files located in there. There may be several of them
depending apon how many print jobs you submitted. You will have to
resubmit your print jobs all over again.
Next go back to services window and restart the spooler service

That will definitely fix it.

Apr 10, 2009 | Lexmark International Z611 Printer

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

46 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Printers & Copiers Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Are you a Lexmark Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...