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Hi emma here, i have a hp deskjet f380 printer, my computer is xp, running fine with this, i have a laptop that is vista the printer does not work with this please let me download a disk for vista. or help me out. emma-jennifer@hotmail.co.uk regards em,ma.

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Hey emma

assumeing your laptop has a normal vista (you don't need to worry about that)
then this is the right driver to download

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&dlc=en&product=1128296

It is the full feature software, you need to download it on the laptop.

If it doesn't work then we can try another version.

Let me know.

Thanks,
Ekse

Posted on Jul 12, 2008

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1 Answer

HP Deskjet F380 All-in-one won't scan. Have reinstalled problem still exists, says internal error


I have had the same issue in the past week. I just did a system recovery to give my computer a fresh start. HP sent me a CD with ALL the software since my previous CD was XP compatible. How it was installed on a computer running Vista, I don't know! Let's see if it works or not!

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I lost the installer for my hp deskjet f380 and i need to install it on my new laptop, anywhere online i can download it?


Hi,

You can download the required installation drivers and software from manufacturer's site by clicking this link

On the page which opens, select the operating system (Windows XP/Vista/Windows 7,etc..) of your computer and download the appropriate drivers and software.

Hope this solves your problem. Thanks for using FixYa

Dec 25, 2009 | HP DeskJet F380 All-In-One Printer

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HP DeskJet F380 All-In-One Printer scanner does not work with vis


Same problem with Xp and same printer, Cannot add printer in control panel , printers. Can only be installed with original software, Try also uninstalling all printer software plug in and when vista pick up new hardware install software from disk and not auto

Aug 13, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Have a hp f380 all in one deskjet printer with M/S Vista OS


Hi,

Ofcourse, if there is any software or patch, there will be free on the HP website. However, as you have mentioned, that you are able to print, that shows that the printing software is working fine, to test the scanning part, please confirm that you are able to make a copy or not from the front panel of the printer by placing a text document on the scanner bed, close the scanner lid and then press color copy. If you are able to make a copy fine, that shows that the printer functionality is working fine.

The issue could be with the communication or with the scanning software. To check the communication between the printer and the computer, perform the following steps on the Windows XP computer or Vista computer, be sure that the printer should be connected directly to the computer via USB cable at the back side of the tower without any USB HUB, as you are using a Deksjet F380, it is a USB connectivity printer.

XP:
Follow the below steps to Scan using WIA (Windows Image acquisition)

1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.
2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.
3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

Vista:
1. Press Windows logo and R on the keyboard*.
It will open a small run dialog box at the bottom left corner of the screen.
2. In the Run box type WIAACMGR and press enter.
3. Follow the onscreen insturctions and complete the scanning.

If you are able to scan fine using the above steps, then it shows that there is a communnication between the printer and the computer.

Please get back to me with the exact error message you are receiving when you try to scan from the computer, as to scan from the printer you should be able to scan fine from the computer (i.e., From HP Solution Center/ HP Director). So that I can assist you in much better way.


With Regards.
Mike.

Jul 03, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

How to download HP Deskjet F380 All-in-One printer drivers


Hi

Please click on the following link, select the operating system(xp/vista/mac) that you are using and you can download the drivers for free.

HP Deskjet F380 All-in-One Software & Driver Download

Please do rate the solution as FixYa and revert for further assistance.

Thanks
Rylee

Jun 20, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

F380 VISTA DRIVERS


here is the link to choose system requirements for your multi-printer: download in here:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=&cc=us&product=1128296&lang=&

Jun 20, 2009 | HP DeskJet F380 All-In-One Printer

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New Laptop Vista Operating system Try to set up HP F380 printer


I am not technical some IT guru at our Head Office managed to install it and it's working fine!!

Nov 11, 2008 | HP DeskJet F380 All-In-One Printer

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