Question about Dell Inspiron 1501 Notebook

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Sony CDRW DVD CRX880A

Hi, what have you done to resolve the issue with the CD RW? Thanks

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  • true_elamx Sep 04, 2008

    I'm running a Dell XPS, gen 2, with the Sondy CDRW DVD CRX880A. My wife has told me it has had "difficulty" with music CDs in the past, but has run DVDs and CDROMs just fine. Well, I tried running a program disk, Logitech webcam, and nothing happened save for the drive light flicking and noise being made. I tried using the run command, as well as the icon. I've tried updating the driver (I had the latest), rolling back the driver (nothing to roll back to), and uninstalling the driver (no beans either); after all of that, I at least got the drive to tell me there is no disk inserted, but there certainly is. I've also updated the firmware from Dell, deleted the lower registry in regedit (the upper didn't exist, and neither will show up anymore at all), and physically removed the drive and plugged it back in. I've even cleaned the lense too. I've tried CD, DVD, and CDROM; nothing works. Any ideas? Maybe if I can get the upper and lower registries in regedit to come back, but how? Thanks.

  • zmansc Dec 04, 2008

    My cd/dvd will not open and whenI manually open it and put a cd in, it doesn't detect it. Same reen light and noises, but that's all.

  • mgrady001 Mar 29, 2009

    I have the exact same problem. Will not open even if I tell it to eject. Will not detect CD. Tried removing lower and upper filters. Remove and replaced dvd. Also tried updating firmware. Tried flashing bios. No good. Getting Error code 2000-0147 spindle error when running Dell diagnostics.



    Started right after I removed Antivirus 1 virus and performed Vista update.

  • jammck351 Apr 19, 2009

    I'm running a Dell XPS, gen 2, with the Sondy CDRW DVD CRX880A. My wife has told me it has had "difficulty" with music CDs in the past, but has run DVDs and CDROMs just fine. Well, I tried running a program disk, Logitech webcam, and nothing happened save for the drive light flicking and noise being made. I tried using the run command, as well as the icon. I've tried updating the driver (I had the latest), rolling back the driver (nothing to roll back to), and uninstalling the driver (no beans either); after all of that, I at least got the drive to tell me there is no disk inserted, but there certainly is. I've also updated the firmware from Dell, deleted the lower registry in regedit (the upper didn't exist, and neither will show up anymore at all), and physically removed the drive and plugged it back in. I've even cleaned the lense too. I've tried CD, DVD, and CDROM; nothing works. Any ideas? Maybe if I can get the upper and lower registries in regedit to come back, but how? Thanks.

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If you could post your issue, I should be able to help!

Posted on Jul 15, 2008

  • alanh1249 Dec 27, 2010

    pyrhyc your kidding right?

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