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Hp laptop G7015EA DVD drive stopped working. - HP PC Desktops

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Posted on Jul 14, 2008

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Blue Ray not working


One of the advantages of owning an HP Pavilion includes playing your favorite DVDs conveniently at home or anywhere with your HP Pavilion laptop or notebook.
Whether you have Windows 7 or Windows Vista, your HP Pavilion may experience problems playing your DVDs.
For example, sometimes you may have a DVD movie skip while playing, which can happen frequently with a lot of DVD handling, such as with rental DVDs.
Perhaps your DVD player does not recognize the DVD and rejects it.
When you troubleshoot your HP Pavilion DVD player, you become more acquainted with your HP Pavilion, plus you can get back to movie-watching sooner.
Clean the DVD if you notice any skipping while playing or if the DVD stops.
You can clean the DVD by wiping it from the center to the edge using a lint-free cloth and filtered water.
Avoid watching DVD movies while you have a virus system scan operating on your computer system.
Reschedule the virus scan to another time or disconnect the scan temporarily and then reconnect the scan when you have finished watching your movie.

Disconnect from the Internet while watching movies.
Other programs on your HP computer can access the Internet and disrupt the movie as you watch.
Turn off your printer, scanners and other external devices connected to your HP Pavilion while you watch movies.
This allows your computer to concentrate its resources on your DVD player.
Install the latest DVD player updates from the HP Support and Drivers website for the best DVD performance.
Test the DVD Drive
Insert the DVD into the HP Pavilion DVD drive. Close any window that opens automatically.
Click "Start" and then "Computer."
Right-click on the DVD player icon and then choose "Explore."
Check to make certain you placed the DVD into a DVD drive.
If the HP Pavilion DVD drive ejects the disc or prompts you to insert a disc, it does not recognize the DVD.
You can also try inserting another DVD disc. If you do not see folders appear, such as VIDEO_TS and AUDIO_TX, you may have a defective disc, or the DVD may not be compatible with your DVD drive, such as a Blu-ray disc.
Try a different DVD movie.
Insert a regular CD into the DVD drive to see whether HP can read it, after you have tried playing several DVDs.
If the drive can read the CD, it may not be the DVD drive.
Have the internal ribbon cable replaced if the drive cannot read the CD, or have the DVD drive replaced if a new cable does not help.
Reinstall DVD Software Windows 7
Click "Start," "All Programs," "Recovery Manager," and then "Recovery Manager." Click "Continue" if prompted by Windows 7. This will bring up the HP Recovery Manager window.
Click "Software Program Reinstallation" and then "Next."
This will bring up the HP Software Program Reinstallation window, which allows you to reinstall the programs that originally came with your HP Pavilion.
Click "Next" and then follow the instructions provided.
Restart your computer after the driver installation.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
Reinstall DVD Software Windows Vista
Click "Start," "All Programs," "PC Help and Tools" and then "Recovery Manager." This will bring up an HP window called Recovery Manager to help you recover HP Pavilion drivers and programs.
Click "Next" and then select "Yes" or "No" when prompted to perform a program recovery.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
HP Pavilion PC Laptop Blue Ray not working
Blu-ray disc technology continues to improve and advance, so simply having a Blu-ray player in your computer doesn't guarantee that all discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray player, but as the technology advances you have to keep the software and firmware on the system up-to-date to ensure compatibility.

Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open "Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc again.

Update MediaStart regularly.
This program tracks updates for your Blu-ray player's firmware, the software coded onto the device to tell it what kinds of discs it can read.
Open MediaStart and select "Update your MediaStart." Updates are only listed when available, so if you don't see an update, check back in a few weeks.
Each update for the Blu-ray player enables you to play more recent discs, since some interactive features may not be compatible with older software.
Restart after each update.

Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after inserting a disc, follow the prompts to do so. The updates will be different for each disc.

Check to make sure your player will play regular content if you continue to have issues with Blu-ray discs. It may be that the error is related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related troubleshooting.


HP blueray problems
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3744231&prodTypeId=321957&prodSeriesId=3744231&objectID=c01361837

Jul 23, 2013 | HP Pavilion PC Desktops

1 Answer

Problem with Toshiba Satellite P300 dvd drive not reading dvd's


a disc cleaner (disc with the small brushes attached) or open tray a get a can of compressed air and give it a few blasts of air

Apr 15, 2013 | HP Compaq Presario SR1420nx...

2 Answers

DVD drive on HP desktop does not read DVD's


Clean the cd/dvd with a laser lens cleaning kit. If that doesn't fix it then the cd/dvd drive will need to be replaced.

Jun 30, 2012 | HP Pavilion a1640n (RC663AA) PC Desktop

1 Answer

My dvd was deleted from my laptop. I need a dvd player replaced


if you insert the CD movie files go to My Computer icon then click the DVD player icon and open or click double the icon of DVDplayer then if you see the folders of CD movei click the folder name Mpeg then click open with Media Player...good Luck and Have a Nice Day...

May 28, 2009 | HP RT865UTABA - HP Promo dc5700 micro...

1 Answer

HP laptop DVD Problems.


Are the DVDs youre having problems playing movies? If so the decoder may be missing. Confirm for us if the disks youre having trouble with are movies. Data DVDs should play with or without a decoder. Programs such as PowerDVD should solve your problem if this is the case.

Feb 28, 2009 | HP xw9400 Workstation - AMD Opteron 2210...

2 Answers

Problem in cd-dvd drive of hp laptop


This is not a driver problem. It is almost certainly a problem with yourdvd/cd player. If it is reading dvd's, then it means that the driver is installed. You will have to take your laptop in and possibly get the cd/dvd player replaced.

Dec 09, 2008 | HP RT865UTABA - HP Promo dc5700 micro...

3 Answers

Cd/dvd not working in my HP Laptop. DVD keeps spinning and making a clicking noise. When I click on My computer they diver appears but does not show that there is a disk in the drive


If it's clicking while spinning something in the drive may have broken. The platic parts they use in these drives can often snap. I would replace the drive.

Nov 14, 2008 | HP PC Desktops

1 Answer

My cd rom drive has stopped reading disc , however the dvd writer is still working okay . i have an hp pavillion dv6000 laptop..


yours is a dvd reader and writer.....(i.e)it can read both cd and dvd and write both......now due to some problems dvd reader has been failed.....now you have to give that repair.....mostly it can be repairable......otherwisw if you warranty you give that and take new one from where you have buyed it......otherwise you have to buy a new one.....no other solution for this.... i am software engineer...and i have experience.....try this.....it will work 100%.....

Sep 20, 2008 | HP PC Desktops

1 Answer

Compaq laptop DVD/CD-R problem


get a lens cleaner cd insert it into your drive.... then check whether the pc detects the cd..... if it detects then u need 2 cleans ur lens properly.........

Mar 16, 2008 | PC Desktops

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