Question about HP Photosmart 3210 All-In-One InkJet Printer

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HP Photosmart 3210xi Scanning Issue

Hi I have a problem with my printer when I start scanning the screen on the printer says its "Starting Scan" and the Bulb of the scanner lights up but does not move. However I know the bulb is functioning properly because I can still copy documents using the scanner.

My Question is how come I can't scan documents TO the computer.
Thanks in advance.

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  • 1 more comment 
  • vkingvt Dec 08, 2008

    I'm trying to scan a photo for the first time and get this message:
    "No Scan Options.
    Refer to device documentation to troubleshoot"


  • Anonymous Dec 10, 2008

    My HP all in one show "starting scan" but will not scan all is working since I can copy and print. Screen shows report error to apple. Please Help.
    T       indicadsg@hotmail.com

  • Anonymous May 01, 2009

    No scan options.

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No scan options refer to device documentation to troubleshoot

Posted on Jul 31, 2008

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