Question about Compaq Presario Notebook

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Webcam are not functioning

When I click the the usb device imaging no picture at all only yhe light will turn on then after that just a blank. When they reformat my computer this is one of the result . I can't find a driver either. My Notebook is Compaq Presario C700

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1 Answer

What is the advanced settings on my cam supposed to be?

The Logitech QuickCam is a webcam for Windows-based notebooks and laptop computers. The device also works on desktop computers, but contains the mounting hardware for portable computers. The webcam includes a USB connection, utility application and the device driver so your notebook's operating system can recognize the device. Like other webcams, you need to focus your Logitech QuickCam so individuals viewing you on the Internet or through other means can see you clearly. Open the Logitech QuickCam utility program by clicking on the program's icon on your computer's desktop or by clicking "Start," "All Programs," "Logitech," " Logitech QuickCam." Click on the chat client or website you are using the Logitech QuickCam on if you are not using the Logitech QuickCam utility. Turn the webcam's focusing ring on the front of the camera to the left or right slowly to focus the camera. You will see your image in the Logitech QuickCam preview window on your notebook's screen. Rotate the webcam's head, if needed, to center your image in the preview window. Hope this helps.

Jan 19, 2013 | Logitech C110 Webcam

1 Answer

My logitech C120 stops showing image at every reinstall and reboot

1st You download Webcam Driver.
My logitech C120 stops showing image at every reinstall and reboot
After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.

Jan 07, 2013 | Logitech C120 Webcam

1 Answer

I have a Dell Studio 1537, Webcam stopped working and now states to please plug in a supported device when I pull it up, looked under device manager and the only thing listed under imaging is facap,

it's an external webcam or webcam on the top of the monitor?
if it's external,have you checked Universal Serial Bus controllers on the device manager? the problem might be the USB has '?' sign on it,uninstall it and restart your computer
if it's the one of the lcd monitor,try to find a key on the keyboard that has webcam picture on it,then press it with the Fn (function) key at the same time when the computer is on

Aug 25, 2012 | Dell Studio 1537 Laptop

1 Answer

Product picture to select what do I select for setting up Logitech HD Webcam C510

if you want to install and use your webcam
click start control panel view devices and printers you should see your webcam from there
if you are have trouble with your webcam
click start control panel administrive tools ,computer management ,device manager scroll down image devices you could see a yellow question mark?
right click to reinstall drivers or update driver
also during a video call at the top of your screen you will see an option to for a video call using yahoo messenger this might vary if you are using another messenger service
hope this helps

Jun 27, 2011 | Logitech C510 HD WebCam (Mail In $15.00...

1 Answer

My laptop has a web cam but after formatting i discovered that my webcam is no longer functioning what will i do please. the laptop is hp probook 4510s thanks


You need to update the driver for your laptop so that your webcam can function.

Goto system properties and click on imaging device.If the device is installed properly then you need to just install the webcam software.If you see a yellow question mark on your device then you need to install software driver for it to work.

Go to your control panel and click on Imaging device,right click on your webcam and click update driver software

This will update your driver and your webcam should work well again

Apr 22, 2011 | HP ProBook 4510s Notebook

1 Answer

I don't know what happened to my Acer Crystal Eye Webcam. When I click the icon, it said that no camera was found. This happened in the beggining of December. I tried to fix it by shutting down tasks, and...

It could be a driver issue, if you have already download the correct driver for it, and still nothing and you get nothing when attempting to use the webcam, then your webcam probraly history. You can check to see if your computer can detect the device in the device manage in your control panel to see if windows detect an imaging device, or any unkown device. If it detect your imagining device such as the webcam, check to see if the driver is installed and is working properly, if nothing is shown in your imagin device, then your webcam is history.

Jan 26, 2011 | Acer Aspire 5610-4648 Notebook

1 Answer

How do i use my hp webcam

  • go to the "Start" menu and "Control Panel" and click on "Device Manager. Proceed to "Imaging Devices" and "HP Webcam."Click on the "Driver" tab. Update the driver. Click "Search Automatically" for updated driver software.Open "Quick Play" and click on the music, video and picture icon on the bottom of the screen.Under "Source" click "USB Video Device." Your webcam should be activated. Press the red button on the bottom of the screen to record video. Press it once more to stop. Click on the camera icon to take a snap shot image.Go to "Public," "Public Videos" and "HP Webcam" to view your videos. Go to "Public," and "Public Pictures" to view your pictures.

  • Oct 14, 2010 | Computers & Internet

    1 Answer

    How to install it?


    Go to the "Start" menu and "Control Panel" and click on "Device Manager. Proceed to "Imaging Devices" and "HP Webcam."

    Click on the "Driver" tab. Update the driver. Click "Search Automatically" for updated driver software.

    Open "Quick Play" and click on the music, video and picture icon on the bottom of the screen.

    Under "Source" click "USB Video Device." Your webcam should be activated. Press the red button on the bottom of the screen to record video. Press it once more to stop. Click on the camera icon to take a snap shot image.

    Go to "Public," "Public Videos" and "HP Webcam" to view your videos. Go to "Public," and "Public Pictures" to view your pictures.


    Aug 20, 2010 | HP Webcam

    1 Answer

    I have installed my Webcam, used it prevoiusely, now my computer does not recocnize the usb device

    Suggest you go into the Device Manager via the Control Panel - expand the 'Imaging' folder and see if your webcam is listed and has a warning triangle indicating a driver mal-function - if so - right click on the webcam text and 'update driver software' - use internet option, when prompted.
    Also check the USB drivers in a similar fashion.

    Oct 05, 2009 | Computers & Internet

    5 Answers

    Crystal eye webcam

    Using HP webcam in Quickplay software:
    1. Click on Start button, select All programs and click on Quickplay.
    2. Within the Quickplay application, click the Video icon (Icon resembles, camera, music, and film).
    3. Double click on "HP Web cam" or “USB Video device” in the Source column.
    4. Now you could see your self on the screen.
    Using HP webcam on Muvee Autoprocucer software:
    1. Click on start, Select all programs and click on Muvee Autoproducer.
    2. It will open Muvee Auto Producer. (Click on Trial version if it prompts.)
    3. Click on Tools the top and select the Get Video from Camcorder.
    4. You would see your self on the screen.

    If the webcam does not show the picture you need to perform the below steps. If the webcam works, you need not to perform the below steps. Please ignore the below steps. However, I personally recommend you to save this email and if any time the webcam does not work or if it shows blank screen please perform the below steps.
    Before we trouble shoot this issue let me explain the reason for this issue, HP has released new driver for webcam and the driver update process can’t be done automatically and as long as the old driver exists the webcam does not work, To resolve this issue First we need to uninstall the existing webcam from device manager. Then restart the notebook and install the latest driver to resolve this issue
    Step 2: Steps to Uninstall the Webcam drivers from the device manager.
    1. Click on start and click on Control panel.
    2. Click on "the Classic View" on the top left side of the control panel.
    3. Double click on the "Device Manager" icon in the list.
    4. Click on + next to the Imaging devices. Now you would see one HP Pavilion webcam or more then one web cam listings under the Imaging devices.
    4. Right click on each HP Pavilion web cam and click on uninstall. And confirm un installation if it prompts. (Click on Yes.)
    5. Now the Imaging devices option should not appear on the device manager.
    Note: If the HP pavilion webcam is not listed or Imaging device is not listed, in device manager you need to reset the Bios to enable the webcam. Once you reset the Bios the webcam will listed in device manager. Here are the steps to reset the Bios.
    1. Restart the notebook.
    2. Tap the F10 key as soon as the HP logo appears.
    3. Using the arrow keys, navigate to Exit Menu, select "Load Setup Defaults" and select "Exit Saving Changes"
    Step 3: Restart the notebook.
    Step 4: Click on the below link and then click on Save button of the download window. Click on brows and then click on desktop then click on Save.
    *we need to download the file to the desktop.
    Step 5: Installing downloaded web cam driver (sp34746).
    1. Double click on the downloaded file (sp34746) and follow the on screen instructions to install the file.
    Step 6: Once the installation prompts you that the installation has been successfully completed. Now you need to restart the notebook.
    Now check the webcam input in Quickplay software using the steps provided on the step no. 1. The webcam should work, if the webcam does not work please verify the below steps.
    Step 7: Enable the Imaging services on the notebook.
    1. Tap Window key(flag key on the keyboard) and R key on the keyboard, at once.
    2. You would see the Run window on the screen.
    3. Type SERVICES.MSC and hit enter.
    4. You would see the services window on the screen.
    5. Double click the "Windows Image Acquisition (WIA)" service, and under the startup type select Automatic.
    6. Click on "Start" button if it is stopped under Service status
    7. Click on Apply and Ok.

    Step 8: Now check the webcam in quickplay or Muvee software. verify the step 1 to know about how to use the webcam in quickplay or muvee.
    If the still issue persists, Please check webcam name in device manager. If you see USB 2 Video device under the Imaging devices the webcam works properly (it means latest drivers have been loaded successfully). If you see the HP Pavilion webcam under the imaging devices, it means still the notebook is using old webcam drivers and you need to repeat the steps from Step 2:
    Follow theses steps should help ya get back on line with your cam .

    Good Luck, Have a great Sunday and a safe one.

    Dec 02, 2007 | Computers & Internet

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