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I'm trying to install a new Anti virus program and I have to delete my current one before I can install. When I go to the control panel to find the program to delete it. I push the Change or delete button and this message keeps popping up. Windows installer service could not be accessed. This can occur if you are running Windows in safe mode, or if the windows installed is not correctly installed contact your support personnel for assistance. Can you help. I'm not sure what to do. Thank you, Peter Martell

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Does the program have its own uninstall feature go to start-all programs-find the antivirus program go to it and see if the option to uninstall is in the menu

Posted on Jul 12, 2008

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Posted on Jan 02, 2017

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I ERASED MY ANTIVIRUS KAPERSKEY AND LOST THE CD


Kaspersky Anti Virus Remover

download the link above and run it. This will remove The Kaspersky Anti Virus. Afterwards try installing a different type of Anti-Virus like Avast. You can get the program INSTALLED over at http://www.ninite.com. Good luck.

Sep 23, 2013 | Kaspersky ANTI-VIRUS 2013 3USER

1 Answer

My computer wont load new programmes unless i disable my anti virus


I would suggest to get rid of Norton via control panel - Remove programs reboot computer and then install Free AVG. anti virus program seems more flexible with current software then the previous minimizing fire wall conflicts and issues.May get ti here or Cnet.com
http://www.avg.com/us-en/trustav_bt_ppc?ctype=ppc&utm_source=google&utm_medium=cpc&utm_term=free%20avg&utm_campaign=US%20AVG%20Free&gclid=CPO635vKxLICFQQ3nAodA1sACw

Sep 20, 2012 | Acer Aspire One A150-1006 Notebook

1 Answer

Macaffee antivirous is not working though it is valid upto May 2011


Try to repair the installation.

START > Control Panel > Add or Remove Programs
highlight the McAfee program - click on the "change/remove" button, and if there's an option
provided to repair the installation, select it.

In the absence of that option (every package is responsible to provide its own options), then
run the McAfee software from the desktop shortcut (icon), or

START > All Programs > McAfee

then find and run an option within this to "update" or "repair" your current McAfee installation.
Viruses will often attempt to damage anti-virus software installations or block access to
Symantec or McAfee web sites, so repairing anti-virus installations is commonly needed.

Feb 21, 2011 | Computers & Internet

2 Answers

Now i cannot instal any antivirous .system promt is onather antivirous is running pls unistal it first. but in computer i donot find the file


You do not need antivirus if a anti virus program is already running. If you must have the anti-virus program you are trying to install then you will need to uninstall the old one. I would just leave it alone since you have one already installed. Unless you paid for it.
To find the other antivirus software you will have to go to Control Panel and go to programs add and remove look for anything that has antivirus listed and delete it then you can install your new one other than that I use one at a time. John

Jan 22, 2011 | Computers & Internet

2 Answers

Good day. i want to download a free Kasperskt anti-virus. along the way, i need to remove eset node on - access scanner. upon uninstalling it, windows said it is only applicable on recent installation....


Click Start
Click Control Panel
Click Classic View
Click Add/Remove Programs
Click to highlight ESET
Click to Remove/Uninstall
Click OK
Restart your computer.
Access: http://www.microsoft.com/security_essentials to download _free_ anti-virus software.
Install it, and it will auto-update, and do a virus-scan.

Dec 07, 2010 | Computers & Internet

4 Answers

I have a trojan virus on my computer. I've been


Download avasticlear from the link http://www.ziddu.com/download/8364900/avastantivirusremover.zip.html and run .

Once you finish you get mesage, click yes, reboot your pc ,now you can install other antivirus

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Jan 29, 2010 | E-Machines eMachines Desktop PC

1 Answer

How to reprogram toshiba sattelite l355.. window


It definitely sounds like you have a virus...

Not knowing if you have an anti-virus program installed, I will assume you do... Please follow these steps.

To run a virus scan in SAFE MODE, follow these steps:
  1. If your computer is on, shut it down
  2. Power on your computer
  3. Immediately after you power on your computer, repeatedly press the [F8] key (about once per second)
  4. In the Windows Advanced Options Menu screen, use the arrows to select Safe Mode and presss [Enter]
  5. Select your current operating system and press [Enter]
  6. Select the user you would like to login under (if applicable)
  7. When your system finishes booting, click the Start button on your task bar
  8. Move your cursor over All Programs and navigate to your anti virus program
  9. Click on your antiv virus program to run it and follow the anti virus program’s normal steps to run a virus scan
  10. After the virus scan is complete, Delete all detected viruses
  11. Close out of your anti virus software
  12. Restart your computer (it should start in normal mode)
If you don't have an anti-virus, Microsoft has just released a new free version... download and install in SAFE MODE

http://www.microsoft.com/Security_Essentials/

Nov 07, 2009 | Dell Computers & Internet

4 Answers

Removal of AVG8


Try bootin to safe mode by pressing F8 on turning on the system then try to uninstall by going into the control panel [Programs(vista)/Add or Remove Programs(XP)]

By doing this you will be able to uninstall the AVG anti virus.
Then restart and the system will boot in normal mode then install Kaspersky. Never have 2 anti virus in a system. Just a word of caution.
Cheers !

Aug 29, 2009 | Acer Aspire 3000 Notebook

1 Answer

IBM thinkpad G41 won't run any programs


remove the norton anti-virus and reboot the pc and install the anti-malwarebytes and scan....it will detect more virus..if it detects malware,remove some trojan viruses and restart,your system will run smoothly and install new anti-virus named kaspersky 2009...

Jan 03, 2009 | IBM ThinkPad G41 Notebook

1 Answer

Downloading


Hi kja2 ,

2 anti-virus software can not co-exist on a computer system ; therefore you did the correct thing by uninstalling the old anti-virus first . However , there are lots of anti-viruses which do not get deleted (uninstalled) by going to Start > control panel > Add/Remove program. These anti-virus have to be removed by special "uninstallers" . I do not know which Anti-virus you have on your system , therefore I will provide you with the link of most common anti-virus uninstallers :

Symantec: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
McAfee: http://ts.mcafeehelp.com/displayDoc.asp?docID=408302&categoryId=246&lastCategoryLog=1&HotT
Trend Micro: http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1033129


once the antivirus is removed through the uninstaller , then try installaing the new anti-virus which was giving you "files corrupt" message ... it will then work fine.
Also , . I would like to suggest you a very good anti-virus which you can download free of cost from internet :

http://free.grisoft.com/ww.download?prd=afe

Goodluck :-)

Jun 05, 2008 | Microsoft Windows XP Professional With...

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