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The only real reason this would not work is it is not hooked up to a phone/internet line or you are not set up properly with a processor. You have to establish a gateway and a merchant service depending on what forms of payment you are going to accept.
if you are asking if you can do this on your VX510, the answer is you can not check prior activity for any credit card on a credit card machine, that would require contacting the bank that issued the credit card. if it is your card they will provide information, if not your card, you will need owner of card to call.
CE is the error message it means COMMUNICATION ERROR
the machine is saying it cant communicate: meaning how is it connected to a phone line? you said you took off the splitter.
make sure the phone line is not faulty and is not too long of a cord and is not sharing with any device. the line you use to have on the splitter is it connected to a fax line > does it need a prefix (pabx code) to get an outside line : like a 9 to dial out?
try connecting the phone line from the machine directly to the phone jack and try to process a sale. good luck !
Yes, digital phone lines work fine for credit card authorizations, because it's a quick dial out and transfering of data. But batching process takes longer and you will have communication problems with your terminal on any digital, VOIP, or cable phone lines. Analog is the only way to fix this problem. NO credit card machine is immune to this problem.
This usually means that there is a problem with the phone line. also these terminals are very sensitive to noise (static). Another solution is that the modem on the terminal can be damaged. If your processor is not helping maybe you should give me a call i would try to get you better rates and also trade you a working terminal for the damaged one that you have. Check out our website www.numoneyprepaid.com give us a call, ask for Irving ext 210
Yes he is somewhat correct. At the main sale screen hit the option 6 usually the password is 1 Alpha Alpha 66831 if it gets you to the Terminal Phone COMMs screen it is good. Choose phone then next and choose PBX code that is what needs to be dialed out from your phone system to get an outside line IE: 9,,8,... once that is edited choose enter then exit if that doesnt work at teh main screen hit the more key or the tip key until you see other setup then the password again. 1 ALPHA ALPHA 66831 hit the tip or more key again until you see COMMS. Select it then hit next until you see baud rate hit edit and that field and then next until you see 300 hit enter then exit save changes hit ok then the red X key to get back to the sale screen try that.
Health savings cards like flex cards are special cards. Generaly the processing compnay needs to mark othe box set for private label cards. If your processing company has already done this. The next step would be to call the 1-800 number on the back of the card ask them what the bin ranges are or if you need to submit any special info to your processing company in order to process the card. Once you have obtain the info contact your processing company again ask to speak to a supervisor or a Senior Tech inform of the info you obtain from the card company.