Question about Kenmore 16.7 cu. ft. / 473 liter Upright Freezer 23725

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Kenmore freezer peeing on my floor

Kenmore Frost Free Commercial Freezer is currently dripping water onto the floor. (About 2 gallons over the past 24 hours) It's possible that the door was propped open for awhile (jamming too much food in) - but we cleaned up the mess on the floor, righted the possible jammed door (1/4 inch at most - enough to cause a problem. Im sure) and left it alone. 8 hours later, door clearly shut, food getting colder, but again water on the floor - is this the air conditioner syndrome? drippng condensation created by refrigeration? I looked under the unit - it seems to be coming out of a drain cup that a hose is feeding. or is something in need of service - side of freezer also warm (hot?) to the touch - just overworked from refreezing everything? THanks.

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  • corkyl Jul 12, 2008

    Thanks very much - I appreciate the help!

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  • 481 Answers

  • if the door was not closed correctly for a while then a lot of condensation will be accumulated on the freezer coils. 
  • then when going into defrost it melts this ice/frost and overflows the pan or container under the machine which relies on evaporation to dispel  of the water.
  • empty the pan under the refrigerator if you can, then give it another day, it will get back to normal.
if you already checked this and think it is a different problem then let me know, i will help you figure it out. 
Mike  

Posted on Jul 12, 2008

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After you defrost, you can plug it back in and it will be fine, HOWEVER, I suggest you take the back freezer wall off, you might have to take a floor cover off first, likely 2-4 screws in both the floor and the back wall. When you have the evaporator exposed, you will see a black cal rod defrost heater underneath the evaporator, as well as your drain hole just to the right of center underneath both heater and evaporator. Take a piece of 12-14 gauge solid, not stranded wire, removing the insulation and exposing the entire 6-8" piece of copper wire. wrap the wire around the diameter of the cal rod heater, 3-4 turns should be sufficient, and stick the other end of the wire down that drain hole. This will melt any ice that will build up in the future, everytime your unit goes into defrost cycle, so this wont happen again.

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