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No sound on TiVO. Tried the mute button. Sound works on TV mode only

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  • Tall Pockets Jul 12, 2008

    I've changed "Mode" to TV on the MX-700 Master Remote and back. Turned the whole system off and on. Tried both mute buttons. Never had this problem before in all these years of having TiVo.



  • Tall Pockets Jul 12, 2008

    I'm not following what you're talking about. I can't access the system was all installed by professionals, but can't call them until Monday.



  • Tall Pockets Jul 12, 2008

    All the lines are bundled and out of reach. The TiVo has worked perfectly the way it is for over 3 years.
    Doesn't anyone have any more ideas...something that I can understand. Plain speak?





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2 Answers

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  • Master
  • 6,487 Answers

1. Are you feeding in more than one A/V input and therefore does this TiVo have the second A/V modification? If it does have you enabled the second audio input via palmod_config?

2. Have you tried booting the TiVo without the cachecard connected and does it then have sound?

Hope that helps...............

Posted on Jul 12, 2008

  • Mark Gil
    Mark Gil Jul 12, 2008

    Try this one:



    Step1
    Press the small, round gray button on the center of your TiVo remote that is labeled "Mute." This is the easiest way to mute all sound.


    Step2Disable the TiVo sounds by going to your Beyond Media menu and following this path: C:\Documents and Settings\All Users\Application Data\SnapStream\Beyond Media\Sounds. From here, you can play around with muting specific sounds or replacing annoying sounds with softer ones.

    Step3Utilize the "Slow" option on a TiVo menu to silence sounds during recorded commercials or during unwanted noise. The slow button can be found under the yellow "Pause" button on TiVo remotes. The slow option will not help to mute menu sounds.

    Step4Go to the source of your volume. Most people have their sound hooked up through their television or stereo system. Play with the noise levels on this equipment and you can manipulate the sounds on the TiVo.

    Step5Press down the small green "Menu" button near the bottom of the TiVo remote for more detailed options regarding sound. Find A/V options in the TiVo menu for sound balance changes.

    Step6Program your TiVo remote to control your entire sound system. Press down firmly on the TiVo button and the power button at the same time. Enter the code for the remote to your sound system. Your TiVo then controls both the TV sounds and the stereo sounds.

    Step7Disconnect the red and white sound cables on the TiVo. If all else fails, try watching your TiVo with just the yellow video cable connected.

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  • Master
  • 1,183 Answers

Hi,
Could you give more info on the problem and what all you have tried

Thanks
Proton

Posted on Jul 12, 2008

  • 1 more comment 
  • Mandeep  Singh
    Mandeep Singh Jul 12, 2008

    Try the following self help steps

    http://www.tivo.com/setupandsupport/setu...





    Thanks

    Proton

  • Mandeep  Singh
    Mandeep Singh Jul 12, 2008

    Alternatively you can call the manufacturer support

    TiVo Customer Support
    Live agent support available: Monday - Sunday
    6:00 AM - 9:00 PM Pacific
    Phone number: 877-367-8486





    Thanks

    Proton

  • Mandeep  Singh
    Mandeep Singh Jul 14, 2008

    Were you able to get the problem resolved ?

    Do post the solution on the forum for future refrence







    Thanks

    Proton

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