Question about Sony KDF-E42A10 42 in. LCD Television
We have a 42" Sony Grand Wega TV - KDF-E42A10, manufacture date November 2005 - we have what we now know is a widespread issue with this line - of when you turn the tv on the standby flashes for a few minutes but the picture never comes on - just a dark blue screen. I found out from the Sony website it just needs a software update and they have a tech coming out next week free of charge to upload the new software. Their website suggested unplugging the TV for 30 seconds so it will reset itself and that should give us a little more viewing time until the tech comes out. Well, we did this and now the screen comes on but it is COVERED left to right with thin colored lines (I'm guessing EVERY color in it's spectrum). I went back to the sony website but cannot find ANYTHING related to this new issue. Please help! I was so excited and proud of myself for figuring out what was wrong with it (I had to take matters into my own hands since my husband kept putting it off *^o^*) only to discover this new issue. Any guidance would be GREATLY appreciated. Thanks so much!!
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