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Hello , i have the same problem but vice versa. i bought my printer with the 210 and 211 cartridge and i bought now the 510 and 511 and the printer wont recognize them . all i know is that my printer is specially made for canada thats why it works only with 210 and 211 , so urs must be european because 510 and 511 are the cartridges for the european version of this printer . i've tried so hard to trick the printer so accept this cartridges but its not working . did u find a solution in the mean time ? i could really use some advice
May be the autorun isnt working. Go to Mycomputer and see if you can view the contents of the Cd there. ..connect ur Printer to the system
After ...Right click on my comp>properties>harware>device manager>point to the printer >update driver..follow on screen steps.