Question about Hampton Bay 24002 Ceiling Fan
Fan is running three speeds in reverse and none forward. When the reverse button on the remote is depressed and the fan is not moving nothing happens. When the reverse button is depressed while the fan is running (in reverse) the motor stops and starts several times but never reverses direction. I have checked the wiring connections several times and all were made in accordance with the directions. I connected the fan without the remote and it still ran in reverse.
Read this on another thread - apparently the solution came from HB's tech support.
Turn the fan speed to HI and then select Reverse. You should hear a "click" and see the fan reverse direction. It seems that the reversing relay only works when the fan speed is set to HI.
Two Metre Man
Posted on Aug 15, 2008
CALLED tech support and found this out about the 68" Altura Hampton Bay Celing Fan.
YOU MUST connect the 9 pin plug that exits the bottom of the fan to the modules that are tucked inside the BOTTOM COVER of the fan. IF you DO NOT DO THIS, the FAN will not TURN ON and DRIVE YOU CRAZY because you will swear you hooked up everything correctly.
THIS IS NOT DOCUMENTED in the instructions so don't feel so bad.
Posted on Jul 20, 2009
Wiring the Altura without a remote:
I am not a tech-rep so use at your own risk. No fireballs to date and no damaged unit.
I bought this fan and decided not to use the remote. It is just another thing that can get lost or go wrong....
I wired the fan to a 4 speed fan control switch on the wall (Off, Max, Hi, Med, Low). Once I had the fan working I tossed the remote control and receiver. It is not too difficult to figure out the connections in the fan-head. (If you are baffled by this minor wiring puzzle and just like to "wire by the colors" then get a handy neighbor involved.)
The fan does not like to start in Max speed and you can hear a buzz so I switch it to Hi whenever starting and the unit seems more comfortable. I think that if you allow it to start in Max you are subjecting the fan to a minor overcurrent condition while it comes up to a reasonable speed (so that a back-emf is generated and the current is limited (for you Electrical Engineers).) After the fan is running, speed can be shifted and the fan operates fine. To reverse directions, I shut it off and wait until it coasts to a slow speed (not a complete stop) Then I shift the fan back to Hi-speed, the fan reverses direction and speed control is established in the opposite direction. The fan is fairly quiet in the 3 lowest speeds, but you can hear a humm at Max speed. It rotates slower then my other ceiling fans, but moves more air due to its size.
Posted on May 13, 2009
I had/have the same issue. I have a switch on the wall to disable power to the fan. I turned the fan on HIGH then hit the reverse button, shut the power off at the switch, turned it back on with the revers button pressed and it finally reversed directions! I have tried several combinations and this is ht eonly one that works (for now)?
Posted on Oct 17, 2009
Hi, I just installed 4 of these fans an absolutely love them. My house came pre-wired and I wanted a wall control for them. I have found that the Tommy Bahama wall control TBSW02 works perfectly with the receiver that comes with the Fan (you just need that wall control unit, not a Tommy Bahama receiver). There are several rebranded versions of this wall controller but I think they are just Emersons with different logos on the face plate.
My only problems with the fan are the excessive humming (on all 4 even just using the stock remote and a regular wall switch) and the lights don't dim, just turn on and off (even with the fan hardwired using the stock remote that came with it). If someone has any fix suggestions for those I would appreciate it.
Posted on Oct 12, 2009
Can this fan work without the remote? I have a seperate fan control and light switch going to the fan box. Sorry for the hi-jack.
Posted on Nov 19, 2008
Thanks Two Meter Man, your solution worked perfectly!
Turning the fan on Hi and then pressing reverse seems wrong, but it actually switched then stopped the power to the fan enabling it to stop. I then was able to select a speed to operate the fan in the opposited direction. Thanks for the help.
YOUR THE (Two Meter) MAN!!
Posted on Sep 01, 2008
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Posted on Jan 02, 2017
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