Question about Toshiba Televison & Video
Information for Owners of Toshiba SD-3980 and SD-K750 DVD Players To ensure the satisfaction of our customers and to maintain the integrity and quality of our products, Toshiba America Consumer Products, L.L.C. is issuing an important product update. This is not a safety issue.
Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that certain DVD players bearing the model numbers SD-3980 and SD-K750 may at some point in their life stop playing discs due to a component part failure. In such case, the error message "bad" will be shown on the unit's display. Affected units will have "SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on the back of the unit.
If you own either of these models and experience the issue described above, please contact Toshiba Customer Solutions at 1-800-631-3811 for information on how to obtain a replacement unit.
Posted on Jan 18, 2009
Tips for a great answer:
Mar 21, 2016 | Toshiba Televison & Video
Aug 09, 2011 | Toshiba SD-6000
Jun 16, 2011 | Toshiba Televison & Video
Oct 16, 2010 | Toshiba SD-4000
Nov 15, 2009 | Toshiba SD-V295
May 20, 2009 | Toshiba LCDTV/DVD Player 19HLV87
Nov 12, 2007 | Toshiba SD-2109 DVD Player
53 people viewed this question
Usually answered in minutes!