My Insignia 2GB Video MP3 Player is frozen

Been using this for a few months. Froze up on same song while on vacation last month, and continued to play same song on repeat until battery went down. Now is frozen with "Do Not Disconnect" as it was being charged on my laptop. Attempted to unplug and plug back in and Windows gives DO NOT DISCONNECT!!!!!

I am having the exact same problem!!!!!

Well I fiqured out that when it freezes, you can hold the ON/Off switch for about 15 sec. and it will turn off. I ahd the same problem a while back and fiqured this out so just try thatif its just frozen.

when your mp3 player freezes hold the power switch like your going to turn it off and holdit for roughly 10 seconds. that should reset the mp3 player

the player is confused.. see you might have a lot of songs and with the bluetooth initialized the player cant do every thing at once so it freeze since it is so confused and when it freezes dont keep pressing buttons it gets more confuzed. it happened to me once and i just reset it and it worked. so try not to do every thing at once the player is not a computer.

the solution to this is to unplug the batery from the player itself. you have to open it by taking a jewellers screwdirver, pry out the rubber cover from the back. it is the only one that is on the battery cover. after doing so it will reveal a philipps head screwdriver. simply unscrew it and unplug. be very careful and pry the sides of the battery cover slowly sliding and prying downwards.. unplug and plug back in again.



the solution to the other problem here is that you guys and gals are unplugging the player prematurely meaning. You just simply unplug it from the your computer w/o safely removing your hardware. by doing this straight unplugging from the pc, yu are corrupting the hard drive on your usb and eventually end up breaking it.

thanks for showing me cause my little sister had unplugged it and pluged it back in and it froze at the updating **** now it works baran new and it louder much louder than before yea when it freezes just connect the USBto your computer or even a phone charger but mostly a computer and hit the reset button and and it should turn off it might look like it froze but it diddent it just had to much things running at a time

connect this device back to your computer go to this devices video folder and delete this video

If you hold the power button for 20 seconds it will shut off. I had the similar problem where I unplugged my Insignia NS4V17B frozed on the bluetooth initializing screen. I turned it off then back on and it is now working fine.

Seriously watch this YouTube video and your set.

http://www.youtube.com/watch?v=O-swoliN1Qg

check on the setting display you might have it one 1hr shut off..you can easily switch it to off for then your mp3 won't shut off..