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How do I open my washing machine to check the pump

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First unplug the washer,

then remove the control panel, usually two screws on the bottom of panel. Panel usually then pulls forward and then flips up and over.

the cabinet is held to the back panel with two clips one on each side, remove clips with a screw driver prying them out. On you model you may have a few wires to unplug or hoses to disconnect, maybe not. cabinet pulls away however it is tabbed on bottom front, make room for it.

Pump is located on lower front of machine, have towels handy because it will have some water in it. If tub has alot of water in it Bale it out first.

Posted on Jul 12, 2008

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My samsung front loader washing machine is not pumping or spinning says "error ND" checked pump all clear still nothing


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Hello there and welcome to fixya
there are several things that you will need to check first ok please verrify the following
It doesn't pump or spin
If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:
If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt.
If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.
It pumps, but doesn't spin
If your washer pumps out the water but doesn't spin, check these:
The lid switch may be defective. If it is, the washing machine doesn't spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.

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1 Answer

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Check drain hose on the back of the machine for any kinks or blockage.

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We have a load in....it is full of water....it wont drain and spin...the cancel button doesnt work and door wont open....I checked for kinks in drain hose...none. I took off top panel and front lower...


Hi,

Problems with a washing machine not spinning or not draining are often interrelated..

If you are having a problem with your top load washer then check out thistip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkoutthis tip...

Front Load Washing machine not draining and or not spinning


heatman101

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1 Answer

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if there is still water in the washer you can use a wet dry shop vac and attach it to the end of the drain hose.Once all the water is removed from the washer you should be able to open the door.
then you need to check the drain pump for anything that may be obstructing the pump. make sure to check the hose that leads from the bottom of the tub to the drain pump.

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1 Answer

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If its a f&p machine and the pump stuffs out and goes open circuit unit will not power up. Check that, if its stuffed its dead easy to replace. from underneath there's a little clip and it just twists out.

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1 Answer

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hello. thank you for selecting fixya! If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows: If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt. If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it. It pumps, but doesn't spin If your washer pumps out the water but doesn't spin, check these: The lid switch may be defective. If it is, the washing machine doesn't spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it. Regards, Joe

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1 Answer

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1 Answer

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If your washer won't spin, check these:

It doesn't pump or spin
It pumps, but doesn't spin
It spins only with the lid closed
It doesn't pump or spin If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:

  • If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt.


  • If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.


































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2 Answers

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