Hi
this computer DV2842SE is not Windows 7 compatible -- the system does not facilitate that OS (operating system) unfortunately
go to this link to verify for yourself. i would strongly suggest you format the drive and re install the original OS and all its drivers .. this link will allow you to download all drivers and applications. i hope you have a copy of original CD factory set (ie: operating system)...?
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=ca&lang=en&product=3689865&
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