Question about HP Photosmart R725 Digital Camera

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HP727 Once again....I was on vaca and took about 60 pics. After taking a fabulous rainbow pic some words appeared on the screen. As I was on a Harley and in the sun I could not read what it said. The screen turned to colored stripes and then turned off. When I got to the hotel and went to check my pics THEY WERE ALL DELETED!!!! Is there any way they can be retrieved? As I am getting ready to go again I want a new camera so that this does not happen again. My camera has the extended warranty. How do I get one?

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  • PatiJ Jul 12, 2008

    Yes I did try putting the memory in the computer no luck. I also checked the camera's memory and no luck. My battery was full so it must be internal. I lost a lot of great pics.

  • Tim Babcock
    Tim Babcock May 11, 2010

    If you have an extended warranty most places can fix it and get you a new one.



    Sounds like there was a power problem with the camera. Did you remove the memory card and put it into a computer to see if they were still there?

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  • HP Master
  • 2,794 Answers

If you save the pictures to the memory card instead of the internal memory there easy to get if something goes wrong with the camera.

Even Walgreens can retrieve pics off the memory card.

Posted on Jul 13, 2008

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