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The good news is that you don't need any parts.
The oil from the drum is drooling to the right side to the Drum Position Sensor is located.
Remove the right cover. Remove the fan. Loosen the clear plastic cover under that. Clean the sensor and all the wires with very pure Isopropyl or denatured alcohol.
The situation may reoccur every year or so.
Whit Item, Inc.
First off on your screen access troubleshooting, and perform the remove light strips and also remove smears and skips.
Next go to Xerox.com, under support and drivers enter 8560 in the search box. then go to the support page.
You want to look up the procedures for TEC color correction. And follow those steps.
If you are using a generic ink then, all bets are off in getting true color reproduction.
Even though Media Sciences ink is not compatable and is subject to burning and clogging your printhead, the most telling symptom you listed is the red shavings. This indicates the ink is not releasing from the drum properly. This version of solid ink has a problem with the cams on the maintenance camshaft cracking and this causes the maintenance kit roller to not oil the drum properly. You will also hear an odd noise either grinding, groaning or a slight tearing sound. This requires a technician to resolve as replacing the camshaft is not an enduser job. Print quality issues are either the printhead or related to the camshaft failing, there are a few others but they wouldn't exhibit the symptoms you listed.
Can you try this. Switch off and switch on the printer Hold the back and help buttons Go to service mode. Scroll down to the function menu Scoll to clear
isc fault Hit the back button to get back to the first menu
then exit diagnostics,
Hi jbasset285: Your printhead may be bad do to third party ink.
Try these steps first.
Diagnosing Print-Quality Problems
The Troubleshooting Print-Quality Page provides a good overview of the most
common print quality problems. To print the Troubleshooting Print-Quality Page,
follow these steps:
1. From the Control Panel, scroll to Troubleshooting, then press OK.
2. Scroll to Print Quality Problems, then press OK.
3. Scroll to Troubleshooting Print Quality Page, then press OK.
The Troubleshooting Print Quality Page includes instructions for printing the
Eliminate Light Stripes test print. These instructions are also provided on the next
page of this manual. The Eliminate Light Stripes test print indicates individual weak
or missing jets or an obstruction in the imaging path that affects a vertical band down
the entire page. Also, you may see color variation from jet to jet on the Eliminate
Light Stripes test print. Some variation is normal, occasionally occurs, and usually
self-corrects within a few printed pages. If a print-quality problem is not resolved
with the information provided in the Diagnosing Print-Quality