Question about HP OfficeJet 4215 All-In-One InkJet Printer

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Shadow print approx. 2 to 3 inches in from the left side of the page in each line of print some of the letters have a double image or shadow appearance. The rest of the sentence has no problems. It is very noticeable and distracting. any thoughts?

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Never heard of this one before and I've been working on ink jets since 1993.

Probably the only explanation is that the paper is not firmly against the carriage when the ink carrier comes across the paper. That would mean a warped roller arm across the carriage or the rollers on the arm at the edges are smaller in circumference than they should be.

I first started working on printers in 1988 way before ink jets arrived on the scene and I went to school for this in a Xerox lab. We learned IBM Selectric typewriters too, if that didn't beat all.

I believe the only real answer I can give you is to have this serviced by an authorized repair shop, and that can get pretty expensive. The other, should you be under warranty, seek warranty service. But, HP only gives a one year warranty unless you extended this somehow for so long and its still good. I looked your printer up and it was first sold in 2004 and if that was when you purchased yours you have had pretty good service from that printer up until now; a pretty good run for sure. You got your money's worth.

Fortunately, prices on these MFPs have come way down since you first purchased yours.

Your real option would be to get another printer as this one could be, if not, lost. Still, it may not hurt anyone to get an estimate from a service center. But it is likely to cost just about as much as another printer. You can find a really good deal at CostCo or Sam's Club.

My suggestion would be to give a hard look at the Epson line of printers, where, as a field tech, those are the ones I never get calls to service, I service mostly HPs.

The Epson R280 is a printer I have and is really good at photos, prices start around $100 if you shop smart. You can point your browser at Froogle.com, enter Epson R280 and hit enter. In the results you'll see a lot of companies you won't recognize, but among them is ProVantage, which is a very good online retailer with a high user rating. There is also Circuit City as well and sometimes you can purchase from them online and pick up at a local store, saving you shipping fees.

Sorry to bear the bad news, frankly. But, I've provided a solid printer that's really good and ink prices are fair as each color has its own cartridge. Those run up to $17ea, but as low as $12 at WalMart.

Please rate this solution. I know I haven't and cant fix your problem via email but I hope the explanation is understandable and the leads I've give you prove fruitful. So, if you wouldn't mind a FixYa rating would be nice, it is your choice to make.

If you have any further questions, please use the comment box below to ask and I'll get back to you as soon as i can. Just keep in mind that I do this for free and I run my own business during the day.

Regards,
Worldvet


Posted on Jul 12, 2008

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