Question about Lexmark Office Equipment & Supplies

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The color ink cartridge carrier came out in shipping.This is the second one that I ordered and the same problem happended. Is this how they are? Because,I will not order another one of the same. Please let me know what to do. thanks Marcie Potvin

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Hello,

You have reached FixYa.com and not Lexmark, however we may be able to help you with this.

Does the color cartridge have tape covering the gold contacts and bottom ink jets?

Previously, did you install the color cartridge in your printer and experience a problem? Can you describe the problem if you had one.

Once again, this is not Lexmark Support, but Fixya Free Support where we provide technical support for almost all printers.

If you need to reach Lexmark regarding this use this information below:
Call at 1-800-332-4120
Monday through Friday
8:00AM - 11:00PM ET
Saturday
12:00PM - 6:00PM ET

Best Regards, we are here to help,

Worldvet

Posted on Jul 11, 2008

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Posted on Jan 02, 2017

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1 Answer

Cartrage replacement


From the user guide:
Cartridge Error (1102, 1203, 1204, or 120F)
1 Remove the print cartridges, and close the cartridge carrier lids.
2 Close the scanner unit.
3 Disconnect the power cord from the electrical outlet.
4 Reconnect the power cord to the electrical outlet.
5 If the button is not lit, press .
6 Reinsert the print cartridges and close the cartridge carrier lids.
7 Close the scanner unit.
If the error does not reappear, the problem has been corrected.
If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to
determine which cartridge is not working properly.
1 Remove the print cartridges, and close the cartridge carrier lids.
2 Close the scanner unit.
3 Disconnect the power cord from the electrical outlet.
4 Reconnect the power cord to the electrical outlet.
5 If the button is not lit, press .
6 Reinsert the black (or photo) print cartridge and close the cartridge carrier lid.
7 Close the scanner unit.
8 If the error:
• Reappears, replace the black (or photo) print cartridge with a new one, close the cartridge carrier lid, and close
the scanner unit.
• Does not reappear, reinsert the color print cartridge, close the cartridge carrier lid, and close the scanner unit.
9 If the error reappears, replace the color print cartridge with a new one, close the cartridge carrier lid, and close
the scanner unit

Aug 19, 2012 | Lexmark X9575 InkJet Printer

1 Answer

I have an hp deskjet 940c. I don't know if this is the same model as deskjet inkjet. Anyway what light is on or off on the front when a new ink cartridge(s) is needed?


For the HP 940c, there is only one light to indicate a possible low ink cartridge. The LED above the cartridge symbol (the only one without a button) will flash. (Note: this LED is the second from the left.) When you see the error code, open the printer's top cover. If the error is a low ink issue, the LED will stop blinking.

With the cover open, the cartridge carrier will move until the yellow arrow lines up with an icon on the printer itself. These five icons are in order from left to right (as you look at the cartridges) : tri-color ink cartridge problem, black ink cartridge problem, tri-color ink low, black ink low and cartridges OK. If both cartridges are low, replace the one indicated by the arrow. Then the cartridge carrier will move to indicate the other cartridge is low. (If only one has a problem, after you replace it, the carrier will move to the cartridge OK symbol.)

If HP offers the full-feature software for your OS, then install the software. Use the HP Deskjet Toolbox to get exactly which cartridge needs to be replaced without needing to be ready to replace both (or to monitor your ink level (approximate ink level)).

The manual for the Deskjet 940c is available as a PDF from HP: http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en&cc=us&docIndexId=64179&taskId=125&prodTypeId=18972&prodSeriesId=35985 .

I hope this helps.

Cindy Wells

Apr 11, 2011 | HP DeskJet 940c InkJet Printer

1 Answer

Dell 944 instruction to install new ink cartridge


Replacing Ink Cartridges

CAUTION: Before performing any of the procedures listed in this section, read and

follow the safety information in "CAUTION: SAFETY INSTRUCTIONS" on page 9.

Dell ink cartridges are only available through Dell. You can order more ink online at

www.dell.com/supplies or by phone. To order by phone, see "Ordering Supplies" on page 2.

Dell recommends Dell ink cartridges for your printer. Dell does not provide warranty coverage

for problems caused by using accessories, parts, or components not supplied by Dell.

1 Turn on your printer.

2 Lift the printer unit, and position the scanner support between the tabs to hold it open.

The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

3 Press down on the ink cartridge lever to raise each ink cartridge lid.

4 Remove the old ink cartridges.

5 Store the cartridges in an air-tight container, such as the storage unit you received with

your photo cartridge, or dispose of them properly.

6 If you are installing new ink cartridges, remove the sticker and transparent tape from the

back and bottom of each ink cartridge.

7 Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the

left ink cartridge carrier, and the color ink cartridge is secure in the right ink cartridge

carrier.

8 Snap each lid closed.

9 Lift the printer unit, and hold the scanner support up while lowering the printer unit until
it is completely closed.


See page 71, section 7 in the user guide:
http://support.dell.com/support/edocs/systems/944/en/om/om_en.pdf

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe




Feb 01, 2011 | Dell Photo 964 All-In-One InkJet Printer

2 Answers

How to open printer to change cartridge?


In order to replace the cartriage, please follow the steps below:
1 Keep the printer on.
2 Lift the printer (scanner unit) until the scanner support keeps it open.
The ink cartridge carrier moves and stops at the loading position unless the printer is
busy.
3 Squeeze the tabs on the cartridge lids, and then lift the lids.
4 Remove the old cartridges.
5 If you are installing new cartridges, remove the stickers and tape from the bottom of
the cartridges.
6 Insert the new cartridges. Make sure the color ink cartridge is secure in the left carrier
and the black cartridge is secure in the right carrier, and then snap the lids closed.
7 Lift the printer (scanner unit) and push the scanner support back while lowering the
printer (scanner unit) until it is closed.

Sep 15, 2010 | Dell A920 InkJet Printer

1 Answer

Lexmark 5400 cartridge carrier slams up against back???? Won't stop!! It's a new printer, put in a high cap black and low cap color cartridge. Any ideas how to fix this?


Cartridges may not be seated properly. Remove all the cartridges from the printer. Close the cover. Unplug the printer from the power source. Wait for about 10-15 seconds. Plug printer back to power source. If printer ink cartridge carrier still slams on the sides, encoder strip of the printer might be damaged. If it's still within warranty from where you bought it, have it replaced at that store. If ink cartridge carrier is not slamming to the sides, re-insert the cartridges. Make sure there are no obstructions along the carrier's path. Close the cover. Let the printer print the alignment page. If it's still going to slam the carrier, have it replaced.

Apr 07, 2010 | Lexmark 83 Color Ink Cartridge (Twin Pack)...

1 Answer

One of the colors, yellow, on my canon i860 will not print


The Canon i860 holds the cartridges in an ink carrier.
Remove all of the cartridges, making note of the order that they go into the carrier.
Squeeze the sides of the carrier and lift it out.
Place a small amount of rubbing alcohol in a glass dish and dip the bottom only of the carrier into the dish.
Repeat this and see the old ink flow away from the carrier.
Blot the carrier on a paper towel by lifting and pressing it against the towel.
Once it is dry and clean, place it back into the printer and replace the cartridges.
While you are replacing the cartridges, look to see that they have liquid ink in the right side of the cartirsge. If not, replace that cartridge.

Jan 22, 2010 | Canon i860 InkJet Photo Printer

1 Answer

Ink


  1. Buy only genuine Dell replacement cartridges. Dell states their printer cartridges cannot be refilled with ink and that only their cartridges work in the printer.
  2. Bring the cartridge carrier of the printer to the center so you can access the ink cartridges. Open the cover of the printer and the carrier slides to the center. Make sure the printer is turned on.
  3. Remove the old black ink cartridge to use the color cartridge. If you allow the old black cartridge to remain in the printer, you will get error messages that the ink is low. The printer may also keep reverting back to the black ink as the default color when printing.
  4. Open the package of the new color cartridge carefully. Remove any blue packing tape that's on the ink cartridge. Take care not to touch the gold area or you could damage the cartridge. Insert the new color cartridge into the correct slot in the printer, the right side of the cartridge carrier. The ink cartridges aren't interchangeable; they need to be placed in the correct slot.
  5. Close the cover on your printer after installing the color cartridge. Run a print test to make sure the color cartridge is installed correctly. Use the Dell Ink Management System to monitor your printer and all-in-one functions. Thanks Thiru

Jun 15, 2009 | Dell 810 All-In-One InkJet Printer

1 Answer

Don't know how to install ink


Installing print cartridges
1 Open the printer, and then press down on the cartridge carrier levers.
2 Remove the used print cartridge or cartridges.
3 If you are installing new print cartridges, remove the tape from the back and bottom of the color cartridge, insert the cartridge in the right carrier, and then close the color cartridge carrier lid.

Warning—Potential Damage: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge.

4 If a black cartridge is included in the box contents, remove the tape from the back and bottom of the black cartridge, insert the cartridge in the left carrier, and then close the black cartridge carrier lid.

5 Close the printer, making sure to keep your hands out from underneath the scanner unit.

Removing a used print cartridge

1 Make sure the printer is on.
2 Lift the scanner unit.
The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
3 Press down on the cartridge carrier latch to raise the cartridge carrier lid.
4 Remove the used print cartridge.

Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge.

Apr 13, 2009 | Lexmark X4650 InkJet Printer

2 Answers

HP 932 RED LIGHT STAYS ON


The light you describe is the ink light.
When that light is blinking, try this.

Turn on the printer. Open the front cover and look at the carrier for the ink cartridges. There is a white arrow right above the latch for the color cartridge.
Once the carrier stops moving, the white arrow should be pointing to a symbol which represents the problem (the reason the light is blinking.) Examples are low ink black, low ink color, sick black ( replace ) , sick color ( replace ).

IF you have just replaced your black cartridge, you might need to replace your color cartridge too.
This printer will not work without both ink cartridges installed and full.
You cant print with a full black and an empty color cartridge unfortunately, even if you only want to print black.

Hope this helps!




Aug 27, 2008 | HP DeskJet 932c InkJet Printer

2 Answers

Ink cartridge carrier jam


If possible, shut off the printer completely and manually move the ink carriage to where the cartridges can be swapped out. turn it back on and try again. try to see if some mechanism that holds the missing cartridge in place has swung down and is bumping into something, preventing the carriage from moving past a certain point.

Aug 21, 2008 | Dell 926 All-In-One InkJet Printer

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