Try to re-pair the headset to your phone to make sure that it has a good
connection. Before running through the pairing process, be sure to
totally delete the headset from the Blackberry's menu. You may want the
headset turned off for this process.
Once you make your cell phone discoverable, then put the Plantronics
Voyager Pro headset into pairing mode by holding the power button until
the headset flashes red and blue. Here is the link below for the
Voyager Pro pairing instructions.
Plantronics Voyager Pro Pairing Instructions
Good luck from Headsets Direct!
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