Question about Gateway GT5220 PC Desktop

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Due to some microsoft updates to my machine, I have trouble accessing the internet. I have to keep on doing a restore function. I am running out of restore points that work. I tried a recovery, but needed a recover cd. I contacted the store where I purchased my pc and was told I would have to order a system/recovery cd from Gateway. Why wasnt the cd supplied with the pc, even though the sw was preloaded. now I need this cd, how can I get one??????

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If you have zone alarm on your computer, the problem is that there is a conflict with the new microsoft update and zone alarm

click on start, control panel, internet options, and then the security tab

drop the security settings down to low and see if you can go online. If you can, it is definately the new microsoft update conflict.

Go to www.zonealarm.com after you get online and click on the yellow section on the right down towards the bottom middle-ish. Zone alarm is aware of the problem and has come out with a patch to fix it. Just click on the link provided and reload the product you purchased and wahla, you back in business my freind.

spin

.

Posted on Jul 14, 2008

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In their endless effort to squeeze a few more pennies of profit from the product, many of them now instruct you to make a recovery CD yourself before doing anything else.
The software delivered with our eMachines a couple of years ago froze again and again but a brief, pleasant call to eMachines produced a set of CDs two days later.

I suggest checking MS site to see if others have had the same experience; you might find more specific help from other MS victims there.

Posted on Jul 11, 2008

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You tried this recovery method? http://support.gateway.com/s/SOFTWARE/Medialess/MLXPMC0/MLXPMC0su17.shtml
Try this one, a full restore to as-shipped condition:
http://support.gateway.com/s/SOFTWARE/Medialess/MLXPH2/MLXPH2su9.shtml

You can do this, because they ship your computer with a copy of the OS recovery built into a hidden partition of your hard drive. if you ever fdisk and reformat your hard drive, you will lose this ability.

Posted on Jul 11, 2008

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