Question about Sony Cyber-Shot DSC-S500 Digital Camera

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Uploading pictures whenever i go to hook up my camera to the computer it comes up saying connecting to pictbridge device then a minute later says enable printer to connect and underneath says switch on menu then i do that and all it does is come up with usb connect......do i need to change it from pictbridge to ptp or mass storage or what? i dont know what just happened..its worked fine for me every other time

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  • Anonymous Jan 27, 2009

    same problem. i have apple and don't have my computer

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Mass storage is easier, in my opinion. In that mode, when you hook the camera up to the computer, it will show up as a device in My Computer. Then you can just access your pictures there.

Posted on Jul 11, 2008

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Every time i plug in my sony camera to the usb port to upload my pictures, my camera will say " usb mode. connecting to mass storage" then that will go away after a few seconds and then it...


Hi,

The "USB mode" and "Connecting to Mass Storage" message will get displayed when the Camera is connected to the Computer and is recognized by the Computer as a Mass Storage device. This is not an error message and is a normal operation.
You can change the Mass Storage settings in the Camera (depends on the model) The USB Select or USB Connect option in the Camera can be changed to PTP, Mass Storage or PictBridge mode. Set the option in the Camera to PTP and connect it to the Computer and check if the Computer is recognizing the connection. Once the computer is recognized, it appear as a removable Drive.
You can transfer the images from the Camera to the Computer from the Removable Drive by copying and pasting.

Thanks for contacting FixYa.

Apr 07, 2011 | Sony Digital Cameras

1 Answer

I've been trying to upload pictures but whenever i plug in my Kodak EASYSHARE Z1285, it won't synchronize and a screen comes up saying the device information can not be found.. how can i sync my pictures?


Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Feb 11, 2011 | Kodak EASYSHARE Z1285 Digital Camera

1 Answer

How do you download pictures from a camera to a desktop? How do you upload a picture from the desktop to Craig's list?


Please set the "USB Connect" option in the Menu of the Camera to "Mass Storage" option.
Steps to go to USB Connect option:
Press Menu/HOME button and select Setup/Settings option.
Then select the Setup 2/MainSettings 2 and then the USB Connect option

Then connect the Camera to the Computer and the Camera will be recognized as a removable device in "My Computer".

The Computer recognizes the Camera as a Removable device just like a Pen Drive. You can access the files in the Camera in the same way you access the files in the Pen Drive.

Then copy the files and paste them to a desired location on the Hard drive of the Computer.

If this does not work, then you may select the "PTP" option and Pictbridge option before connecting the Camera to the Computer to check if they work.

Please use the supplied USB cable to connect the Camera to the Computer.

Jul 20, 2010 | Sony Cyber-shot 10.1-Megapixel Digital...

1 Answer

After cleaning my computer, my installation for this camera was wiped-out. I need to upload pictures without the installation CD (which is gone).


Please set the "USB Connect" option in the Menu of the Camera to "Mass Storage" option.
Steps to go to USB Connect option:
Press Menu button and select Setup option.
Then select the Setup 2 and then the USB Connect option

Then connect the Camera to the Computer and the Camera will be recognized as a removable device in "My Computer".

The Computer recognizes the Camera as a Removable device just like a Pen Drive. You can access the files in the Camera in the same way you access the files in the Pen Drive.

Then copy the files and paste them to a desired location on the Hard drive of the Computer.

If this does not work, then you may select the "PTP" option and Pictbridge option before connecting the Camera to the Computer to check if they work.

Please use the supplied USB cable to connect the Camera to the Computer.

Jul 18, 2010 | Sony Cyber-shot DSC-S700 Digital Camera

1 Answer

Whenever i connect the camera to my computer nothing happens . Its like its not even connected and i want to upload pictures


Try and find your camera's driver to download on your computer. Or upload your pictures using your SD card, and not direct through your USB camera.

Jun 18, 2010 | Digital Cameras

1 Answer

Whenever I plug the USB cable into my camera, the screen goes black. It does it even when the cable isn't plugged into the computer. Even though the screen is black the camera still functions normally but...


As far as I know, most cameras are made so that once it senses a USB cable (whether as being inserted physically or as a source of current), it reduces the camera to pretty much no more than a memory card reader.  It is my belief this is so you can't use your camera directly with your computer, either as a web cam or using your computer as an immediate storage device.

Oct 22, 2009 | Sony Cyber-shot DSC-S650 Digital Camera

1 Answer

Communication error


Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

Aug 13, 2009 | Fuji FinePix Z10fd Digital Camera

1 Answer

Not uploading pictures


I think I know what the problem is, first off the computer must be able to communicate with the
camera/device irregardless of the drivers. The camera is plug and play and so is the computer
unless you are using an older version of windows like 98 or 98 second edition. If you are 98 etc load
the old drivers. But if you are 2000, millineum, or xp then the drivers are automatic for the usb ports.
The panasonic dmc-fz7 is kind of a freak in that it is not a true plug and play device. Sometimes
you have to declare the new hardware. It may have once worked but for what ever reason the hardware may not jive with what the pc thinks it sees if anything at all.
Solution: Go into the Control panel , add hardware wizard, with the camera hooked up to the usb
port and the camera turned on. In the device manager you should get the appropriate message, "new hardware detected" actually it should say dmc-fz7 etc. From there it should be apparent that things are working normally....Good luck. Probably a power glitch or who knows. Mostly its a problem with panasonic plug and play software which they corrected a year or so later with the newer cameras...

Dec 22, 2008 | Panasonic Lumix DMC-FZ7 Digital Camera

1 Answer

Problem Uploading Pictures


hi!!!!

check if the cable of your digital usb is working!!
try to use memory card reader if you have!!!
must use easier compared to the cable usb!!!!

Sep 18, 2008 | Fuji FinePix Z2 Digital Camera

2 Answers

Communication Error


Try connecting the camera to another computer. Is the camera reading the same error? If not, it's a computer issue.
If the camera is reading the same error, see if there's a way to restore camera back to the factory settings, and try all over again. Good luck :)

Apr 07, 2008 | Fuji FinePix S5100 Digital Camera

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