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Del laptop not charging - Computers & Internet

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Hello,

First of all you need to check to see if the LED on the adapter is green or not. If not than the adapter is damaged.

Also check different wall outlets to check the if the adapter gets the power or not.

I am giving you a step which you should try once and see if it makes any difference.

Method (Power cycle)

You need to remove the battery, adapter and any other device connected to the computer (May be any additional cards or any wires as for Ethernet or speakers or external mouse/keyboard).

Nothing should be connected at all.

Now Press and hold the power button for 25 seconds (It wont show anything). This is a step to release any static charges developed, which may surely caused the kind of issue you are facing.

Now connect the battery and the adapter and check whether it is charging the battery.

Hope this should help

Regards
Sammy

Posted on Jul 11, 2008

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