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Posted on Jan 08, 2011
Answered by a Fixya Expert

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Connected the phone to a wall charger but the charging light did not come on. I tried another charger (my sone has one as well) but that still did not indicate a charge. I left the phone all night in case it was charging but not sjowing the light. In the morning the battery was lower so clearlyit had not charged. I tried the two different in-car chargers but no luck. I tried the USB charge cable on my PC but the PC did not recognise the phone was there at all (Activesync couldn't find it). I have tried many soft resets and eventually resorted to a hard reset, but by this time the battery was almost dead and now the phone does a soft reset every time you turn it on, get part way through a reset and switches off. I can use my son's phone to re-charge the battery but the hard reset dowsn't seem to have worked so I've run out of ideas!

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  • T-Mobile Master 554 Answers
  • Posted on Jan 08, 2011
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Joined: Oct 08, 2010
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First try if your charger is working.
next, try to remove your battery and check if it is not dead by using a multi-testers and place it again if it is ok.

if still not charging then most probably that you have a software problem. have your phone reformat at to your nearest service center. you you will be needing a special gadget to do this.

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