a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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Please post a new help request here on FixYa and include the full
model number from the tag in the cooking cavity or elsewhere on the
microwave, such as the door frame, controller frame, etc. plus detailed
symptoms and when they occur and we'll be happy to help you.
You can order our exclusive modified control unit with our proprietary upgrades
for $95, then if you return your defective control unit in repairable,
good cosmetic condition, we'll give you a core refund of $30.
This is a common problem. i havent completly solved it yet but this helps.
Be very careful doing this, There is Voltages with AMPERAGES high enough to boil your blood inside a microwave.
I had mine apart cleaning it. Only one number worked on my display. I wiggled and messed around with the wires in the back of the display. And almost every number in the display works again. Hope this helps.
Have you tried a simple reset by unplugging it leaving it off for a few minutes and replugging it? This is a simple reset.
If this does not work, you can indeed call a serviceman. Here is the Sharp number where they should be able to tell you the closest servce to you. 1-800-BE-SHARP (237-4277).
Before you agree to a service call, I would ask for the cost of a call ( it will be plus any parts, of course.) You may find that the cost of repair is prohibitive and decide to purchase a new microwave. I have read several opinions on this particular model and it seems that it is a problem that reoccurs for many people.
I wish I could give you better news. I hope that this helps you to make a decision.
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