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I need to send a fax ASAP and cannot seem to get my fax to work please help

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  • marksuz Oct 16, 2008

    Was able to send/receive faxes until I got a new laptop with Windows Vista. Now can't do a damn thing



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SOURCE: Cannot fax to an 0866 number

You mentioned one number. The problem doesn't seem to be with your machine. Some fax machines won't communicate with certain others. If your machine works all right with other fax machines, then most likely the one you're having trouble with won't talk. There's little you can do for that problem.

Posted on Feb 07, 2009

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I KEEP TRYING TO FAX AND GETTING THE MESSAGE. OUT OF MEMORY. HOW DO I CLEAR OUT THE MEMORY ON MFC-6490CW. PLEASE HELP ASAP IF POSSIBLE. THANKS SO MUCH.


Hi,

The manual for this printer can be found here:
http://welcome.solutions.brother.com/bsc/public/us/us/en/doc/manual_index.html?reg=us&c=us&lang=en&prod=mfc6490cw_all&dlid=&flang=English&type2=-1

If you get an Out of Memory message while faxing and you do not want to delete your stored faxes to clear the memory, you can send the fax in real time:

You can turn on Real Time TX.
1) Press Fax
2) Press up or down arrows to select Real Time TX.
3) Press left or right arrows to select "On"
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You can now send faxes real time without having to scan the document into memory.

Hope this helps,

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Have you tried turning it off and unplugging it. Most document memory is volatile, and need to have wall power to hold it.

Unplug the machine for a couple of minutes and try it again.
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I called HP and they had a free solution promptly.
Thanks tho

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Cannot fax to an 0866 number


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