Question about MP3 & Digital Media Players
The service plan that you purchased allows you to get your iPod repaired if it has a hardware failure during the lifetime of the service plan. You can take the unit into your local Best Buy™ store to get service.
You may also qualify for our rapid exchange program. If your local Best Buy store determines that the item is defective they can have a refurbished iPod drop-shipped to you as an exchange. You can ask the store for more details.
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Posted on Jul 16, 2008
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